Page 1 of 8
Community Programmes Manager Salary: £42,230 per annum pro rata Hours: 3 days (24 hours/week – can be worked flexibly) Annual Leave: 5 Weeks + statutory holidays (pro rata) Responsible to: Director / Deputy Director Responsible for: Community Engagement Manager and Garden Manager Location: Hybrid/Stonebridge, London Borough of Brent
About Sufra NW London Sufra is a charity in North West London that prevents hunger, fights poverty and builds community. With the help of our volunteers and partners, we coordinate a network of food banks, kitchens, a community shop and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support and our award-winning community garden. We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty. Food Bank: Our Food Bank provides emergency supplies of essential food and toiletries to individuals and families experiencing acute crisis. Our parcels are typically made up of a mixture of non-perishable and perishable items. The size of our food parcels vary depending on the size of the household, and they typically last 5 to 7 days. To receive a parcel, you need to be referred by one of our 160 Referral Agencies.
Community Kitchen: Our Community Kitchen services are open all year round, serving hundreds of meals every week to hungry guests – including the homeless, families experiencing food poverty and people who are socially isolated and lonely.
The Kitchen runs from our partner venues at Bridge Park Leisure Centre (Monday and Tuesday evenings), Ark Elvin Academy (Wednesday evenings), Laurence’s Larder (lunchtime on
Page 2 of 8
Thursdays) and Granville Community Kitchen (every Friday evening). Last year we served over 18,500 hot meals in Brent. Welfare Advice Service: Our Advice Worker helps people address the underlying problems that led them to our Food Bank – such as benefit disruptions, housing problems and other financial difficulties. The support we provide is ongoing and tailored to the needs of the individual – no matter how long it takes. Last year we support 816 people with our advice support.
Refugee Support: Our Open ARMs (asylum seekers, refugee and migrants) programme supports newly arrived refugees and asylum seekers access the housing, healthcare, training and jobs they need to build a new life in the community. We offer cultural trips, access to ESOL classes, support groups, orientation classes and events to improve integration and independence.
St. Raphael’s Edible Garden: Our beautiful Community Garden emerged from a local campaign by residents to develop a food growing project for the community. With the help of hundreds of volunteers, St. Raphael’s Edible Garden now has a wildlife pond, a learning yurt space, a fruit tree orchard, compost bins, a pizza oven, plenty of raised beds and a stunning pergola.
Although the garden is managed and run by Sufra NW London, it is here to benefit the community. The garden provides a therapeutic space from where we can invest in the skills, health and wellbeing of local people whilst improving the appearance of the estate and giving residents an opportunity to come together, have fun and grow food.
Community Wellbeing Project: In response to the impact of the cost-of-Living crisis on families in Brent, we partnered with Brent Council this year to launch a Community Wellbeing Project from Bridge Park Leisure Centre. This pilot project offers household who are most impacted by the cost of living with access to a membership scheme comprising of four key elements: Community Shop, Community Café, Community Kitchen, and Wraparound Support. The project is designed to go beyond traditional charitable food aid distribution by offering a comprehensive range of (low to zero-cost) food options and creating a supportive community hub where residents can access holistic support including information, advice, guidance – all under one roof.
Page 3 of 8
Role Description
We are looking for a strategic, impact-driven Community Programmes Manager – to lead the continued growth and development of our Community Engagement Programme and our Garden Programme in alignment with our recently launched 2030 strategy. This is a part-time role focused on strategic direction, partnership building, fundraising, and overseeing monitoring, evaluation, research, and learning (MERL) activities. The ideal candidate will be a confident leader with experience across programme strategy, community development, securing sustainable funding and amplifying user voice. The Community Programmes Manager will work closely alongside our Community Engagement Manager to inspire local people to make a difference in their communities and influence change. This will be achieved through volunteering opportunities, user-led steering groups, and the scaling up of our advocacy initiatives. You will play a key role in ensuring that Sufra is highly effective at building community and resilience in one of London’s most disadvantaged areas. In addition, you will oversee the strategic development and long-term sustainability of our Community Garden—a therapeutic and educational space where residents can learn about growing food, nature, and biodiversity. We offer a wide range of employee benefits including –
• Excellent annual leave entitlement • Pension scheme • Employee Assistance Programme • Death in Service benefit • Flexible working • Opportunities for training and professional development
How to apply To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to admin@sufra-nwlondon.org.uk, and complete our Equal Opportunities Form found here.
In your Cover Letter, please address the following points;
• Motivation for Joining Sufra
Page 4 of 8
What motivates you to work for Sufra? Please reflect on how your values, skills, and
professional ambitions align with our mission to support people experiencing crisis and
poverty.
• Experience Leading and Developing Community Programmes
Please describe your experience in leading and developing community-based
programmes, particularly how you have ensured compliance with funder
requirements/operational plans and responding to safeguarding concerns.
• Monitoring Outcomes and Influencing Strategy
Describe your experience in monitoring and evaluating service outcomes and impact.
What frameworks or tools have you developed or used to measure impact?
• Can you describe your approach to leading teams and managing HR responsibilities?
Please include examples of how you've handled recruitment, staff supervision,
performance management, and team development. How do you foster a positive and
inclusive team culture and support individuals with additional needs?
If applying on Charity Jobs, please ensure you submit your CV and Covering Letter on Charity Jobs platform and complete our Equal Opportunities Form found here. DEADLINE FOR APPLICATIONS: The deadline for applications is 9am on Monday 9th June, with interviews being carried out on a rolling basis.
Page 5 of 8
Main Duties & Responsibilities
Responsible for the effective design, delivery and monitoring of new and existing Community Engagement and Community Garden programmes, in line with the organisation’s ethos, vision and mission.
Key Responsibilities: Strategic Programme Development of Community Engagement and Community Garden • Provide strategic leadership and oversight of both the Community Engagement
and Community Garden Programmes, aligning their development with our 2030 strategy.
• Support with programme development of new and existing programmes. • Engage in our Advocacy Working Group and support the Community
Engagement Manager with the development of community driven advocacy campaigns. Work with our Community Engagement Manager and Garden Manager to facilitate collaborative planning with the community in order to translate our strategy into clear operational plans that are community led.
• Ensure all funding deliverables, outputs, and outcomes are met in line with grant agreements and contractual obligations for Community Engagement and Community Garden grants.
• Oversee our accreditations and ensure compliance and high service standards. • Provide line management and coaching to our Community Engagement
Manager and Garden Manager and oversee the human resource management of the Community Engagement and Garden teams, including workforce planning, staff development, performance management, and contributing to recruitment where needed.
Supporting Fundraising Initiatives & Budget Oversight • Support our bid-writers to develop compelling funding proposals and project
budgets to secure income from trusts, foundations, corporates, and public bodies for our work in community engagement and for our community garden.
• Oversee the operational and financial planning and delivery of the services, including budget setting and annual service plan setting with the Community Engagement Manager and Garden Manager.
Page 6 of 8
Monitoring, Evaluation, Research & Learning (MERL) • Oversee the design and implement MERL frameworks for both programmes,
ensuring activities are evidence-based and impact-driven and linked into wider organisational MERL outcomes.
• Prepare internal and external reports for trustees, senior leadership, and funders. Safeguarding and Compliance • Alongside the Head of Advice, act as a Designated Safeguarding Lead (DSL), ensuring
the organisation meets its safeguarding obligations at a strategic level. DSL training can be provided.
• Alongside the Senior Advice Manager and Deputy DSL, provide advice and support to
staff on safeguarding issues across the organisation.
• Contribute to the regular development and review and updating of organisational policies, ensuring they reflect current practice, legal requirements, and sector standards.
• Support teams with risk assessing and policy implementation.
Other • Feed into SLT meetings, when required. • Support the visibility and profile of the programmes through networking, events,
and communications input. • Undertake any reasonable duties to ensure successful operational management
of the organisations services and programmes. • Champion equality, diversity and inclusion across all engagement activities to
encourage inclusive and positive change through local action
Page 7 of 8
Person Specification
Competency Specification Essential Desirable
Experience
Demonstrable experience in strategic programme management within the community development, social impact, or environmental sector.
ü
Strong project planning, reporting, and budget oversight capabilities.
ü
Experience working with diverse communities and commitment to inclusive, equitable practice.
ü
Strong project planning, reporting, and budget oversight capabilities.
ü
Experience in delivering programmes that are rooted in their community
ü
Experience contributing to policy, advocacy, or systems change in community development.
ü
Experience contributing to successful fundraising efforts, including writing funding applications and reports
ü
Knowledge
Strong understanding of safeguarding frameworks and experience in senior safeguarding responsibilities.
ü
Understanding of place-based, co- production, or participatory community engagement models.
ü
Strong understanding of best practice in volunteer management, user-led voice, advocacy and/or community growing
ü
Skills & Abilities Leadership Skills ü
Excellent Written & Oral Communication Skills
ü
Page 8 of 8
Ability to interpret complex data, identify trends, and make evidence-based strategic decisions.
ü
Attitude
Willingness to Engage in Further Learning
ü
Team spirited and professional
Commitment to the Mission and Principles of Sufra NW London
ü
Your Data Sufra will use the information you submit to us to consider your application for a job. You have rights to your data, its accuracy and control over our use. For full information about how we will ensure that all applicant data is appropriately and securely stored, handled and disposed of, see our privacy policy here. By submitting an application, you are acknowledging you have read and understood our Privacy Policy, although you can withdraw your application at any time. Eligibility to Work in the UK Please note that Sufra is unable to obtain a work permit on your behalf and is not able to sponsor visas. DBS Checks Please note that if you do not consent to the use of an external validation service for a DBS check, then we may be unable to take your application further. Confirmation of employment will only be given on receipt of satisfactory evidence and checks being issued and references have been received. References Once an offer of employment has been made, you will be asked to provide the names and contact details of two referees. If possible, the first referee should be your present employer and the second referee a previous employer.