Head of Fundraising

Stroke House, 238 City Road, London EC1V 2PR

Permanent

Full-time

Job ID:

116621

Published date:

15-09-2026

Summary

Head of Fundraising

Salary range: £58,265 per annum
Location: London
Hours: 35 per week
Contract: Permanent

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an enthusiastic and motivated individual to join our team as our new Head of Fundraising. In this strategic role you will be responsible for developing and delivering a comprehensive fundraising strategy to secure income from diverse sources. You will lead the small but growing fundraising function, drive income growth, and build strong relationships with donors, partners, and stakeholders to support Living Streets’ mission and strategic priorities.

What you'll do

Develop and deliver an ambitious, multi-year fundraising strategy across major donors, trusts & foundations, corporate partnerships, individual giving and events
Own high-value donor relationships and lead on proposals and pitches that secure significant funding
Act as a senior ambassador for Living Streets, building relationships with donors, funders, trustees and partners
Sit on the senior leadership team, shaping organisational strategy and providing fundraising reporting to the Senior Management Team and Board.

What you'll bring

A track record of developing fundraising strategy in the third sector, with income generation success across at least two of: major donors, mid-level donors, individual giving, corporates
Experience managing a team to hit department and organisational goals
Sharp, persuasive writing and communication skills, with the ability to distil complex issues clearly
A genuine understanding of funder care and how to build long-term relationships with grant-giving bodies
CRM experience is a plus, as is knowledge of the transport, environment or health agenda

Why Living Streets

Join us and help make streets better places to walk. We have a clear mission and investment in income generation as a strategic priority. This role is what you make of it: the strategy, the team shape, the donor relationships will be yours to build.

How to apply

Charity People is delighted to be partnering with Living Streets on this appointment. Please send your CV to Philippa Randle at Charity People as a first step.

Closing date: midday on Weds 7 October

Interview date: Mon 12 October

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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Support Worker

London, UK

Temporary

Full-time

Job ID:

116754

Published date:

15-09-2026

Summary

Support Worker

Duration: 4-6 weeks temporary role
Salary: £15.38 per hour plus £1.86 per hour holiday pay
Location: On-site, located in South-East London, Woolwich
Working Pattern: Full-time or part-time, flexible working arrangements considered
Mondays and Tuesdays as fixed working days
A third day which can be flexible (Friday would be particularly helpful)
Wednesdays would not be suitable
Thursday and Friday breakfast sessions run from 7:30am to 11:00am, and support during these times would be especially valued
Start Date: early October
DBS: Enhanced DBS required

Charity People is delighted to be partnering with a leading London homelessness day service to recruit a Temporary Suport Worker.

This is an opportunity to join a respected community-based organisation supporting people experiencing homelessness, poverty, addiction and mental health challenges.

The organisation provides practical frontline support alongside longer-term interventions that help people access housing, healthcare and life-changing services.

About the Role

This is a highly rewarding frontline position supporting individuals who may be experiencing homelessness, rough sleeping, housing insecurity, substance misuse or mental health challenges.

Working as part of a small, dedicated team, you will provide assessment, triage and casework support, helping people access the services and resources they need to improve their circumstances and wellbeing.

Key Responsibilities

Supporting new and existing guests accessing the service
Completing wellbeing and triage assessments on their system
Helping ensure new guests are registered and assessed as quickly as possible
Supporting people to access GP services where they are not already registered
Making referrals to appropriate external support services
Working with partner organisations to help guests access the support they need
Recording outcomes such as GP registrations, referrals and people supported

Whilst the role will not include responsibility for volunteers or safeguarding management, we are keen for someone who can make appropriate day-to-day decisions, take ownership of their work and confidently support guests, whilst recognising when more complex matters should be escalated.

About You

We are interested in hearing from people who have:

Experience supporting vulnerable adults
Experience within homelessness, housing, community health, outreach, substance misuse or related services
Strong assessment and case management skills
Excellent communication and relationship-building abilities
Experience using case management or CRM systems
Knowledge of safeguarding and trauma-informed approaches
The ability to work independently and flexibly within a fast-paced environment

You'll Particularly Stand Out If You Have

Experience of homelessness prevention work
Knowledge of local housing pathways
Experience of harm reduction approaches
Experience working alongside volunteers
Understanding of mental health and addiction support services

This organisation values compassion, dignity, inclusion and lived experience. You will join a supportive team committed to making a meaningful difference every day.

How to apply

Please submit your CV as soon as possible to be considered for this opportunity.

Interviews will take place in person, with a view to making an appointment as quickly as possible.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any adjustments to ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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Finance Manager

Permanent

Full-time

Job ID:

116654

Published date:

15-09-2026

Finance Assistant

Stroke House, 238 City Road, London EC1V 2PR

Temporary

Full-time

Job ID:

116687

Published date:

15-09-2026

Summary

Job Description

Job title: Finance Assistant LSS

Hours: 35 hours per week

Salary: Band A £29,387 to 32,433pa

Location: London office/Hybrid (min 2 days in office per week)

Reporting to: Finance Manager

Contract: 3 to 6 months temporary

Budget responsibility: No

MAIN PURPOSE OF JOB:

To provide support to the finance function of the organisation, including maintenance of the purchase and sales ledgers, bank reconciliations. The Finance Assistant will maintain the finance information inbox and proactively assist with enquiries in a timely manner.

The post-holder will ensure that the finance processes run smoothly and that we meet high standards of customer service to our supporters and members of the public. They will be expected to provide cover and support to the fellow Finance Assistant and other staff members as and when necessary.

MAIN DUTIES AND RESPONSIBILITIES:

Bookkeeping

Maintain the purchase ledgers of Living Streets, including payment of suppliers and expenses using Business Central and ensuring Living Streets’ procurement policies are upheld.
Maintain the sales ledgers of Living Streets, including billing and providing an effective credit control function.
Assist with the debtors and creditors reconciliations and actively pursue outstanding debts weekly by chasing debtors and updating sales ledger reports for the Finance Manager.
Conduct weekly bank reconciliations for company bank accounts using Business Central, along with daily allocations for vendor and customer ledgers.
Manage the shared finance inbox and respond to internal and external queries within the agreed timeframe.
Raise journals for approval as requested by senior team members.
Regularly bank cheques received and make withdrawals when requested.
Manage the organisation's credit cards receipts, including collation, reconciliation, and filing.
Manage the finance post and forward mail to the relevant member of the team.
Assist with answering finance group calls on designated days.
Provide occasional cover for the Living Streets Services Finance Assistant during periods of leave.

Period end procedures

Assist with the ledger close and process month end journals as directed by the Finance Manager.

Other

Deal with general finance queries, both externally and from members of the team.
Support the annual audit and budgeting process as required.

OTHER DUTIES

Department

Be an active contributor to the Finance team and attend all team meetings.

Organisation

Be an ambassador for Living Streets as required to external audiences, promoting the Living Streets brand and messages, including at public events, in interaction with stakeholders.
Ensure our equal opportunities policy is understood and implemented at all levels.
Adhere to Living Streets policies and procedures, maintaining good liaison across the organisation.
To comply with Living Streets Data Protection Policy and Safeguarding policy
Undertake other duties which may arise from time to time as requested by the line manager, Head of Finance, and Chief Executive Officer.

Person Specification

Applicants must be able to demonstrate:

Essential Criteria	From application (ü)	At interview (ü)
Experience
Demonstrable experience in a similar role
Knowledge and skills
Ability to be administratively self-supporting and work in hybrid role with other team members
Ability to work effectively as part of a team, and independently as required
Experience in conducting the BACS payments
Experience of Credit control
The ability to prioritise workload and to meet strict deadlines as they arise
Ability to solve problems and deal with a range of complex issues simultaneously
Strong levels of numeracy
High level of attention to detail and organisation
Strong written and verbal communication skills
Experience using finance system
Personal
Positive, ‘can do’ approach to tasks and challenges
Commitment to equal opportunities and the ability to implement the Living Streets’ Equality, Diversity and Inclusion policy
Understanding and commitment to Living Street’s agenda

It would be preferable for applicants to also demonstrate:

Desirable Criteria	From application (ü)	At interview (ü)
Experience
Studying towards professional qualification (ACCA, ACA, CIMA, ICAEW) or an Accountancy Diploma such as AAT etc
Experience of working within the not-for-profit sector
Experience in handling confidential information
Experience using finance system – Business Central
Knowledge and skills
Experience of working with a high volume of transactions
Experience in credit control
Intermediate to advanced Excel

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Facilities and IT Support Officer

Permanent

Full-time

Job ID:

116522

Published date:

14-09-2026

Summary

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JOB DESCRIPTION: FACILITIES & IT SUPPORT OFFICER

ROLE PURPOSE You will provide an office facilities management service.

ABOUT US

Why the role is important to us The Medical Research Foundation’s mission is to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today. We know that many health conditions are overlooked and underfunded, that new health threats will continue to arise, and that there will always be a need for high- quality, high impact medical research. But to continue funding life-changing research, long into the future, we need to ensure that our office operates efficiently and effectively and our team are supported with a first-class operations function.

What you will do You will provide an office facilities and IT support service, by:

Facilities

 Liaising with the building management company for day-to-day building matters, reporting faults and service issues, ensuring these are satisfactorily resolved or escalated for managerial input; arranging the activation and deactivation of secure access fobs for staff; promptly reporting any health and safety issues for resolution by building management.

 Maintaining the office, including liaising with external service providers to ensure the effective servicing, maintenance and repair of office facilities, fixtures and equipment including plumbing, the filtered/boiling water tap system, cleaning and waste management services, H&S equipment and supplies including fire prevention/detection/fighting equipment, and other service contracts.

 Coordinating the day-to-day administration of the office ensuring an efficient, cost-effective, safe and pleasant working environment for staff and guests through the provision of daily office services and maintenance, secure access management, meeting room management, and provision of workstations; troubleshooting facilities issues as they arise, escalating as necessary.

 Supporting the Health and Safety Officer (HSO) in discharging their responsibilities by monitoring the office environment for potential health and safety hazards, such as spillages, trailing cables, damaged fixtures or equipment, and other conditions that could cause injury or harm, taking appropriate remedial action where possible and promptly reporting or escalating ussies requiring further attention; carrying out health and safety inductions for new starters where the HSO is not available.

 Act as a Display Screen Equipment (DSE) Assessor conducting DSE assessments for office and remote working locations, identifying and addressing workstation-related risks, recommending appropriate adjustments and equipment, maintaining assessment records, monitoring completion of required assessments, and ensuring identified actions are implemented in accordance with organisational health and safety requirements.

 Serving as part of the charity’s fire marshal and first aider team, participating in the rota system to ensure adequate cover is in place during office opening hours.

 Supporting the implementation of policies and practices which put environmental sustainability at the forefront of our business operations and our office.

 Identify and deliver business-wide operational efficiencies and improvements by refining existing, and supporting the establishment of new, business policies and processed and utilising new technologies.

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 Ensuring a first-class customer service experience for those who contact the charity by telephone, email or website.

 Supporting office design planning and reconfigurations, ensuring the office meets the needs of the charity.

IT support  Acting as the primary contact for staff and visitors with IT-related matters, resolving common IT

issues where possible; coordinating, monitoring and escalating issues which have been referred to the IT Helpdesk.

 Acting as the primary contact with the IT service provider including attending regular meetings with the IT Service Business Partner; liaising with the provider to resolve problems with office equipment or software (e.g. video conferencing services); working with the provider to develop bespoke processes where these cannot be accommodated through existing systems; supporting organisation-wide rollouts of IT hardware and software.

 Championing cyber security best practice across the organisation, promoting staff awareness and engagement through training, learning opportunities and initiatives including those provided by the IT service provider; identifying and implementing opportunities to strengthen cyber security practice.

 Ensuring all IT equipment (including peripherals) provided to staff, and held in reserve, is recorded and accounted for.

 Delivering training and developing training guides on IT equipment and software.  Starters and leavers: setting up new starters by liaising with the IT Service Provider to provide laptops

and accounts; setting up the laptops including installing fonts, logos, default autosignatures etc; setting up users on distribution lists (i.e. email and chat services); inducting new staff on the use of IT equipment and software; arranging the closure of accounts of leavers, managing the retrieval of IT equipment.

In addition, you will also

 Undertake various projects as required.  carry out any other reasonable duties.  identify opportunities to continually improve our work.

Who you will work with You will be line managed by our Facilities and Operations Manager.

ABOUT YOU

Who you are You are inspired to help us to deliver our vision of a world where medical research improves health for everyone. We believe that our vision is so important that we need the very best people to help us achieve it. Our team is proud to work for the Medical Research Foundation. We are ambitious for the Medical Research Foundation and for ourselves. We are approachable - providing advice to everyone and explaining our work. We are dedicated and committed to achieving the most for our donors and our researchers. And we are involved – constantly looking for new ways to engage and improve. We love our work and we will be looking for this in you too.

What you will bring to the role

You will have experience of:  providing facilities management or IT support.

3

 ensuring office health and safety requirements are fulfilled.

You will be able to:  find solutions to problems and take responsibility for ensuring these are resolved.  able to build and maintain effective working relationships with suppliers and other key stakeholders.  negotiate and manage relationships with external providers such as trades people and cleaners.  demonstrate a good level of general IT skills including basic ‘backend’ IT administration (e.g. Printer

setup, user account settings etc), and the ability to assist others with resolving common issues.  confidently work with the Microsoft 365 package (specifically excellent M/S Word, and good M/S Excel,

M/S Teams, M/S SharePoint).  able to bring a sense of ownership to ensuring the office is well maintained and an enjoyable work

environment for our staff and guests.  collate and assess information to support activities such as procurement etc.  communicate clearly in writing and verbally with colleagues and other stakeholders.  work in an organised and methodical manner with good attention to detail.  work under pressure and meet deadlines.  multi-task and prioritise your work, respond flexibly to work priorities and requests.  work confidently in a team and be self-motivated to work alone.  provide excellent customer service.

Qualifications

 Workplace First Aid, Fire Safety, DSE Assessor certificates (or a willingness to undertake the training within the first three months)

Personal attributes

You will be:

 Ambitious - for the organisation, yourself and for human health  Approachable - ready to engage, talk and explain to anyone  Dedicated - willing to go the extra mile  Involved - constantly looking for ways to engage and improve

Attractive extras

 IOSH (Managing Safely) qualification

JOB DESCRIPTION: FACILITIES & IT SUPPORT OFFICER

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Trusts and Foundations Manager

Permanent

Full-time

Job ID:

116390

Published date:

11-09-2026

Summary

Trusts and Grants Manager

Little Flowers Club

Salary: £35,000-£42,000 pro rata for 2/3 days per week
Location: Remote
Reporting to: CEO/ Founder

Every child deserves to feel safe, valued and capable of growth, whatever their starting point. That's the belief Little Flowers Club was built on.

We're a not-for-profit providing trauma-informed support for children and young people with SEN and complex, overlapping needs, through our Alternative Provision service in schools and settings across Gloucestershire, and our Stay & Play holiday clubs, giving SEN children a safe, sensory-friendly space during school closures.

Now we’re looking for a Trusts and Grants Manager to secure the funding that makes this work possible.

The role

This is a brand-new, standalone fundraising role, and a genuinely flexible one. You'll own the trusts, foundations and statutory funding pipeline from end to end: spotting the right opportunities, writing applications that land, and keeping funders close so they come back again.

You'll work directly with our CEO to shape an income strategy built on trusts, grants and statutory funds, with real scope to make your mark from day one.

It's an ideal fit if you're an experienced freelance or part-time fundraiser looking for a role with genuine autonomy and immediate impact.

What you'll do

Build and manage a trusts and grants pipeline, keeping applications and reports on track
Research funders that align with our services and strategic goals
Assess eligibility and funding guidelines to prioritise the strongest opportunities
Write compelling applications, proposals and reports that bring our impact to life
Keep clean records of applications, outcomes and reporting deadlines
Track funding performance against targets, flagging gaps early
Steward funder relationships to build long-term, repeat support
Work with the team to pull together impact data, case studies and programme detail for bids

What you'll bring

A proven track record of winning five- and six-figure grants from trusts, foundations and/or statutory funders
Strong bid writing and reporting skills
The organisation to manage multiple deadlines independently
Confident written and verbal communication
Relationship-building skills that put funders at ease
A good head for budgets and project finances
Comfort with Microsoft Office and fundraising CRMs
The self-motivation to work independently in a small team

Nice to have: experience fundraising for SEN, youth or community services; CRM implementation experience; knowledge of Gloucestershire's funding landscape.

How to apply

Charity People is managing this recruitment for Little Flowers Club. Send your CV and a cover letter setting out why you're right for the role to Philippa Randle.

Closing date: midday, Thursday 1 October

Interviews: online, week commencing 5 October

We can't wait to hear from you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Read More Apply Now

Interim Head of Communications and Marketing

Permanent

Full-time

Job ID:

116324

Published date:

04-09-2026

Summary

Charity People is delighted to be working with Florence Nightingale Foundation to recruit for an interim Head of Communications and Marketing to join their talented and passionate team.

Working across the UK and globally, Florence Nightingale Foundation is dedicated to supporting nurses and midwives to improve care and save lives.

Through innovative leadership development programmes, scholarships, research, and professional networks, the organisation empowers nursing and midwifery professionals at every stage of their careers to lead, influence healthcare policy, and drive positive change across health and care systems.

Inspired by Florence Nightingale's legacy, the organisation champions excellence, inclusion, and compassionate leadership to improve patient outcomes and strengthen the future of healthcare.

Interim Head of Communications and Marketing

Contract: Interim seven month contract, working on a full time basis

Salary: £52,840 per annum

Location: Hybrid role working between home and Florence Nightingale Foundation’s Head Office in London Bridge at least two days per week

Closing date for applications: 9am on Friday 25^th September

Interviews: week commencing 5^th October

As interim Head of Communications and Marketing you will be hands-on and delivery focused and will play a key role in strengthening the Foundation’s profile, reach and influence during a critical period for the organisation.

You’ll line manage a Communications and Marketing Officer and work as part of a small team to ensure that communications and marketing activity supports the organisation’s programmes, membership, fundraising, policy and stakeholder engagement objectives.

Core responsibilities within the role will include:

Lead and manage a clear communications channels strategy ensuring that all audiences are defined and that channels are maximised for the optimal outcome.
Increase reach by identifying and targeting new and existing audiences and growing brand awareness, strength and perception
Oversight and responsibility for all FNF official social media channels and content management, including supporting the Communications & Marketing Officer with posting and content creation
Lead on managing and maintaining FNF’s website, ensuring it is up-to-date, user-friendly, and aligned with branding and messaging guidelines
Develop and oversee multi-channel digital marketing and stakeholder engagement campaigns and projects, working closely with colleagues across the organisation
Oversee the writing and delivery of promotional materials and publications including newsletters to key stakeholders, as well as impact and annual reports
Lead on media opportunities and relationship management with the press, proactively seeking new PR opportunities and preparing and disseminating press releases
Oversee a continuous record of Florence Nightingale Foundation media and social media activity
Ensure consistency across FNF brand and all communications; helping to cement the Foundation as the ‘go to’ organisation for the nursing and midwifery professions
Support fundraising team by leading on key donor stakeholder communications
Monitor the external environment to develop a good understanding of the political landscape, emerging trends in health and social care and the ambitions of other nursing and midwifery charities
Coordinate and attend relevant external sector events to support marketing activity, raise the profile of the Florence Nightingale Foundation, and identify opportunities for stakeholder engagement and content generation
Work with the Head of People and Operations to lead internal communications support and messaging
Ownership of the marketing and communications budget, including inputting into setting the annual budget and quarterly re-forecasts, and tracking monthly expenditure
Offer advice and guidance to the wider team on communications and marketing, encouraging content gathering and building storytelling skills

We’d love to hear from individuals with the following skills and experience:

Previous communications and marketing experience with responsibility for leading strategy and content planning and delivery
Experience of, or demonstrable evidence of the capacity to, manage a small team
Demonstrable experience of using digital channels, analytics and audience insight to plan, deliver and improve communications and marketing activity
Experience using email, web content, CMS, CRM tools and creative software to produce engaging multimedia and visual content
Copywriting and editing skills, desirably within communications or marketing in a charity, health or an educational context
Experience of applying and advising on brand identity
Excellent communication skills, able to develop engaging stories using a range of communications channels
Highly organised with ability to prioritise effectively and complete work on time.
Sound judgement and confidence in advising senior leaders on communications, reputation, media handling and stakeholder engagement

If you have the following skills and experience we’d love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we’re looking for, we’ll be in touch to arrange a phone call.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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Fractional Head of Philanthropy

Permanent

Part-time

Job ID:

114072

Published date:

04-09-2026

Summary

Fractional Head of Philanthropy

c£50k or equivalent day rate | London (Hybrid) | 16-24 hours/week

The 93% Club is the UK's fastest-growing network for state-educated people - up 75% in income, three years running. Now we're building philanthropy into the mix, and we need someone brilliant to lead it. Part-time.

We've raised £0.4m from philanthropic sources in the last 12 months with zero dedicated resource. Imagine what's possible with you steering it.

This is a new, senior role reporting to the COO with a dotted line to the CEO. You'll set the strategy, build the case for support, and personally hold the relationships with our highest-value donors - major gifts, trusts, corporates. No red tape, no legacy systems to unpick. You're building this from scratch.

You'll need:

A track record of securing serious gifts and building real pipelines
Confidence with CEOs, donors and everyone in between
The judgement to make a fixed number of days count
Genuine belief in what we're building - #StateSchoolProud and proud of it

You'll need:

Full ownership of a new function, from day one
A fast-growing, mission-driven team who'll back you
£50k (not pro rata), 2-3 days/week, hybrid
The chance to help millions of state-educated people thrive

Sound like you? We'd love to hear from you.

To register your interest, a CV or draft profile is a great first step. You can send this to Philippa Randle at Charity People directly through the application channel on this website or get in touch to request the full job pack.

Closing date: midday on Friday 25 September
Please note we will be reviewing applications and interviewing on a rolling basis, so please get in touch early to avoid disappointment.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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Donation Centre Manager

Aberford Road, Wakefield, WF1 4TS, UK

Permanent

Full-time

Job ID:

115994

Published date:

03-09-2026

Summary

Ready to take the lead at the heart of a thriving charity retail operation?

At Wakefield Hospice, every donation helps provide specialist care, comfort and support to people living with life-limiting conditions and their families when they need it most. As their new Donation Centre Manager, you will play a pivotal role in ensuring every donated item reaches its maximum potential and generates vital income to support hospice services.

Location: Wakefield
Salary: £27,000 - £29,000
Contract: 37.5 Hours per Week, Permanent
Benefits: including 27 days annual leave plus bank holidays

Wakefield Hospice:

For over 30 years, Wakefield Hospice has provided compassionate care and support to local people and their families. Retail income plays a vital role in enabling them to continue delivering these essential services, making this an opportunity to have a direct and meaningful impact. Everything they do is underpinned by their values of Caring, Professional, Aspirational and Inclusive, and they are looking for someone who shares that commitment.

The Role:

This is a varied leadership position that combines strategic oversight with hands-on operational management. You will lead the Donation Centre team, manage stock flow across shops and online channels, oversee transport and logistics, and ensure income generation opportunities are maximised.

Key Responsibilities

Leading the sorting, processing and distribution of donated stock.
Managing stock allocation across retail shops, eBay and other sales channels.
Overseeing transport operations, collections and deliveries.
Line managing supervisors, staff and volunteers.
Driving continuous improvement in processes and performance.
Ensuring compliance with health and safety, GDPR and retail regulations.
Producing operational and performance reports for senior leadership.

About You:

Wakefield Hospice is looking for someone who can bring together people, operations and performance in a fast-paced environment.

You will bring:

Experience managing retail, warehouse, logistics or operational teams.
Strong leadership skills with the ability to motivate staff and volunteers.
Experience managing stock, processes or distribution operations.
Excellent organisational and problem-solving skills.
Confidence working across multiple priorities and stakeholders.
A collaborative approach and commitment to delivering excellent results.

Most importantly, you will be motivated by the opportunity to contribute to a cause that changes lives across the local community.

How to Apply:

Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Deadline: 23^rd September

Interviews: 1^st & 2^nd Of October

Only because this role is time-sensitive, we’ll be reviewing CVs on a rolling basis – so please do get in touch as soon as possible if you're interested. But, if you're away on holiday or your personal circumstances make this time of year difficult, please just reach out to Ellen and we’ll ensure that you don’t miss out.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Read More Apply Now

Advice & Navigation Manager

Permanent

Full-time

Job ID:

116225

Published date:

03-09-2026

Summary

Advice & Navigation Manager

6 Month FTC

£30,309.60

Part time, 4 days per week (28 hours)

Hybrid, London (Islington)

Interviews: ASAP

Start: Late September

Charity People are recruiting an experienced Advice & Navigation Manager to lead two community focused services for a much loved charity.

The Advice and Navigation Manager is responsible for leading the charity’s advice, navigation and social prescribing services, ensuring that residents, particularly those experiencing inequality, exclusion or multiple disadvantage, receive high quality, safe and effective support that helps them navigate complex systems and address interlinked social, economic and health challenges.

Leading a relatively new team, you will provide day-to-day support, guidance and oversight while acting as the service's expert practitioner on complex casework.

Success in this role will come from your ability to quickly build trust, support staff with challenging cases, use data and insight to improve practice, and create stability within the team. This is very much a role for someone who enjoys working with people, solving problems, and rolling up their sleeves when needed.

You'll line manage around four team members, oversee service delivery across two connected services, support complex case reviews, contribute to rota management, and occasionally provide direct service support to ensure residents continue to receive an excellent service.

This is a hands-on role for someone who enjoys working closely with people, supporting complex casework, developing staff and ensuring services run smoothly. You'll manage around four team members, oversee service delivery, review cases, use data to drive improvement and help create a stable, supportive environment for both staff and residents.

You will bring:

Experience in people management
Confidence supporting complex casework
Excellent communication skills - relational, approachable, and flexible
Experience in using data, insight and CRM systems
Leadership skills with hands-on service delivery experience
Passion about improving outcomes for communities experiencing disadvantage
Significant experience working in a client focused advice or support service from a community, voluntary or health setting

You could come from social prescribing, advice and guidance, community services, disability services, health, wellbeing, or broader support service environments.

If you are the kind of manager who leads from the front, loves supporting teams and can quickly get to grips with complex services and casework, then this role could be perfect for you. Please apply without delay as this role will be interviewed on a rolling basis.

There is scope for this role to be extended dependant on the success of the delivery.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

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