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Job Description
Job title: Finance Assistant LSS
Hours: 35 hours per week
Salary: Band A £29,387 to 32,433pa
Location: London office/Hybrid (min 2 days in office per week)
Reporting to: Finance Manager
Contract: 3 to 6 months temporary
Budget responsibility: No
MAIN PURPOSE OF JOB:
To provide support to the finance function of the organisation, including maintenance of the purchase and sales ledgers, bank reconciliations. The Finance Assistant will maintain the finance information inbox and proactively assist with enquiries in a timely manner.
The post-holder will ensure that the finance processes run smoothly and that we meet high standards of customer service to our supporters and members of the public. They will be expected to provide cover and support to the fellow Finance Assistant and other staff members as and when necessary.
MAIN DUTIES AND RESPONSIBILITIES:
Bookkeeping
- Maintain the purchase ledgers of Living Streets, including payment of suppliers and expenses using Business Central and ensuring Living Streets’ procurement policies are upheld.
- Maintain the sales ledgers of Living Streets, including billing and providing an effective credit control function.
- Assist with the debtors and creditors reconciliations and actively pursue outstanding debts weekly by chasing debtors and updating sales ledger reports for the Finance Manager.
- Conduct weekly bank reconciliations for company bank accounts using Business Central, along with daily allocations for vendor and customer ledgers.
- Manage the shared finance inbox and respond to internal and external queries within the agreed timeframe.
- Raise journals for approval as requested by senior team members.
- Regularly bank cheques received and make withdrawals when requested.
- Manage the organisation's credit cards receipts, including collation, reconciliation, and filing.
- Manage the finance post and forward mail to the relevant member of the team.
- Assist with answering finance group calls on designated days.
- Provide occasional cover for the Living Streets Services Finance Assistant during periods of leave.
Period end procedures
- Assist with the ledger close and process month end journals as directed by the Finance Manager.
Other
- Deal with general finance queries, both externally and from members of the team.
- Support the annual audit and budgeting process as required.
OTHER DUTIES
Department
- Be an active contributor to the Finance team and attend all team meetings.
Organisation
- Be an ambassador for Living Streets as required to external audiences, promoting the Living Streets brand and messages, including at public events, in interaction with stakeholders.
- Ensure our equal opportunities policy is understood and implemented at all levels.
- Adhere to Living Streets policies and procedures, maintaining good liaison across the organisation.
- To comply with Living Streets Data Protection Policy and Safeguarding policy
- Undertake other duties which may arise from time to time as requested by the line manager, Head of Finance, and Chief Executive Officer.
Person Specification
Applicants must be able to demonstrate:
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Essential Criteria |
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Experience |
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Demonstrable experience in a similar role |
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Knowledge and skills |
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Ability to be administratively self-supporting and work in hybrid role with other team members |
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Ability to work effectively as part of a team, and independently as required |
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Experience in conducting the BACS payments |
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Experience of Credit control |
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The ability to prioritise workload and to meet strict deadlines as they arise |
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Ability to solve problems and deal with a range of complex issues simultaneously |
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Strong levels of numeracy |
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High level of attention to detail and organisation |
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Strong written and verbal communication skills |
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Experience using finance system |
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Personal |
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Positive, ‘can do’ approach to tasks and challenges |
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Commitment to equal opportunities and the ability to implement the Living Streets’ Equality, Diversity and Inclusion policy |
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Understanding and commitment to Living Street’s agenda |
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It would be preferable for applicants to also demonstrate:
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Desirable Criteria |
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Experience |
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Studying towards professional qualification (ACCA, ACA, CIMA, ICAEW) or an Accountancy Diploma such as AAT etc |
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Experience of working within the not-for-profit sector |
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Experience in handling confidential information |
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Experience using finance system – Business Central |
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Knowledge and skills |
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Experience of working with a high volume of transactions |
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Experience in credit control |
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Intermediate to advanced Excel |
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JOB DESCRIPTION: FACILITIES & IT SUPPORT OFFICER
ROLE PURPOSE You will provide an office facilities management service.
ABOUT US
Why the role is important to us The Medical Research Foundation’s mission is to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today. We know that many health conditions are overlooked and underfunded, that new health threats will continue to arise, and that there will always be a need for high- quality, high impact medical research. But to continue funding life-changing research, long into the future, we need to ensure that our office operates efficiently and effectively and our team are supported with a first-class operations function.
What you will do You will provide an office facilities and IT support service, by:
Facilities
Liaising with the building management company for day-to-day building matters, reporting faults and service issues, ensuring these are satisfactorily resolved or escalated for managerial input; arranging the activation and deactivation of secure access fobs for staff; promptly reporting any health and safety issues for resolution by building management.
Maintaining the office, including liaising with external service providers to ensure the effective servicing, maintenance and repair of office facilities, fixtures and equipment including plumbing, the filtered/boiling water tap system, cleaning and waste management services, H&S equipment and supplies including fire prevention/detection/fighting equipment, and other service contracts.
Coordinating the day-to-day administration of the office ensuring an efficient, cost-effective, safe and pleasant working environment for staff and guests through the provision of daily office services and maintenance, secure access management, meeting room management, and provision of workstations; troubleshooting facilities issues as they arise, escalating as necessary.
Supporting the Health and Safety Officer (HSO) in discharging their responsibilities by monitoring the office environment for potential health and safety hazards, such as spillages, trailing cables, damaged fixtures or equipment, and other conditions that could cause injury or harm, taking appropriate remedial action where possible and promptly reporting or escalating ussies requiring further attention; carrying out health and safety inductions for new starters where the HSO is not available.
Act as a Display Screen Equipment (DSE) Assessor conducting DSE assessments for office and remote working locations, identifying and addressing workstation-related risks, recommending appropriate adjustments and equipment, maintaining assessment records, monitoring completion of required assessments, and ensuring identified actions are implemented in accordance with organisational health and safety requirements.
Serving as part of the charity’s fire marshal and first aider team, participating in the rota system to ensure adequate cover is in place during office opening hours.
Supporting the implementation of policies and practices which put environmental sustainability at the forefront of our business operations and our office.
Identify and deliver business-wide operational efficiencies and improvements by refining existing, and supporting the establishment of new, business policies and processed and utilising new technologies.
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Ensuring a first-class customer service experience for those who contact the charity by telephone, email or website.
Supporting office design planning and reconfigurations, ensuring the office meets the needs of the charity.
IT support Acting as the primary contact for staff and visitors with IT-related matters, resolving common IT
issues where possible; coordinating, monitoring and escalating issues which have been referred to the IT Helpdesk.
Acting as the primary contact with the IT service provider including attending regular meetings with the IT Service Business Partner; liaising with the provider to resolve problems with office equipment or software (e.g. video conferencing services); working with the provider to develop bespoke processes where these cannot be accommodated through existing systems; supporting organisation-wide rollouts of IT hardware and software.
Championing cyber security best practice across the organisation, promoting staff awareness and engagement through training, learning opportunities and initiatives including those provided by the IT service provider; identifying and implementing opportunities to strengthen cyber security practice.
Ensuring all IT equipment (including peripherals) provided to staff, and held in reserve, is recorded and accounted for.
Delivering training and developing training guides on IT equipment and software. Starters and leavers: setting up new starters by liaising with the IT Service Provider to provide laptops
and accounts; setting up the laptops including installing fonts, logos, default autosignatures etc; setting up users on distribution lists (i.e. email and chat services); inducting new staff on the use of IT equipment and software; arranging the closure of accounts of leavers, managing the retrieval of IT equipment.
In addition, you will also
Undertake various projects as required. carry out any other reasonable duties. identify opportunities to continually improve our work.
Who you will work with You will be line managed by our Facilities and Operations Manager.
ABOUT YOU
Who you are You are inspired to help us to deliver our vision of a world where medical research improves health for everyone. We believe that our vision is so important that we need the very best people to help us achieve it. Our team is proud to work for the Medical Research Foundation. We are ambitious for the Medical Research Foundation and for ourselves. We are approachable - providing advice to everyone and explaining our work. We are dedicated and committed to achieving the most for our donors and our researchers. And we are involved – constantly looking for new ways to engage and improve. We love our work and we will be looking for this in you too.
What you will bring to the role
You will have experience of: providing facilities management or IT support.
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ensuring office health and safety requirements are fulfilled.
You will be able to: find solutions to problems and take responsibility for ensuring these are resolved. able to build and maintain effective working relationships with suppliers and other key stakeholders. negotiate and manage relationships with external providers such as trades people and cleaners. demonstrate a good level of general IT skills including basic ‘backend’ IT administration (e.g. Printer
setup, user account settings etc), and the ability to assist others with resolving common issues. confidently work with the Microsoft 365 package (specifically excellent M/S Word, and good M/S Excel,
M/S Teams, M/S SharePoint). able to bring a sense of ownership to ensuring the office is well maintained and an enjoyable work
environment for our staff and guests. collate and assess information to support activities such as procurement etc. communicate clearly in writing and verbally with colleagues and other stakeholders. work in an organised and methodical manner with good attention to detail. work under pressure and meet deadlines. multi-task and prioritise your work, respond flexibly to work priorities and requests. work confidently in a team and be self-motivated to work alone. provide excellent customer service.
Qualifications
Workplace First Aid, Fire Safety, DSE Assessor certificates (or a willingness to undertake the training within the first three months)
Personal attributes
You will be:
Ambitious - for the organisation, yourself and for human health Approachable - ready to engage, talk and explain to anyone Dedicated - willing to go the extra mile Involved - constantly looking for ways to engage and improve
Attractive extras
IOSH (Managing Safely) qualification
- JOB DESCRIPTION: FACILITIES & IT SUPPORT OFFICER
Trusts and Grants Manager
Little Flowers Club
Salary: £35,000-£42,000 pro rata for 2/3 days per week
Location: Remote
Reporting to: CEO/ Founder
Every child deserves to feel safe, valued and capable of growth, whatever their starting point. That's the belief Little Flowers Club was built on.
We're a not-for-profit providing trauma-informed support for children and young people with SEN and complex, overlapping needs, through our Alternative Provision service in schools and settings across Gloucestershire, and our Stay & Play holiday clubs, giving SEN children a safe, sensory-friendly space during school closures.
Now we’re looking for a Trusts and Grants Manager to secure the funding that makes this work possible.
The role
This is a brand-new, standalone fundraising role, and a genuinely flexible one. You'll own the trusts, foundations and statutory funding pipeline from end to end: spotting the right opportunities, writing applications that land, and keeping funders close so they come back again.
You'll work directly with our CEO to shape an income strategy built on trusts, grants and statutory funds, with real scope to make your mark from day one.
It's an ideal fit if you're an experienced freelance or part-time fundraiser looking for a role with genuine autonomy and immediate impact.
What you'll do
- Build and manage a trusts and grants pipeline, keeping applications and reports on track
- Research funders that align with our services and strategic goals
- Assess eligibility and funding guidelines to prioritise the strongest opportunities
- Write compelling applications, proposals and reports that bring our impact to life
- Keep clean records of applications, outcomes and reporting deadlines
- Track funding performance against targets, flagging gaps early
- Steward funder relationships to build long-term, repeat support
- Work with the team to pull together impact data, case studies and programme detail for bids
What you'll bring
- A proven track record of winning five- and six-figure grants from trusts, foundations and/or statutory funders
- Strong bid writing and reporting skills
- The organisation to manage multiple deadlines independently
- Confident written and verbal communication
- Relationship-building skills that put funders at ease
- A good head for budgets and project finances
- Comfort with Microsoft Office and fundraising CRMs
- The self-motivation to work independently in a small team
Nice to have: experience fundraising for SEN, youth or community services; CRM implementation experience; knowledge of Gloucestershire's funding landscape.
How to apply
Charity People is managing this recruitment for Little Flowers Club. Send your CV and a cover letter setting out why you're right for the role to Philippa Randle.
Closing date: midday, Thursday 1 October
Interviews: online, week commencing 5 October
We can't wait to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Charity People is delighted to be working with Florence Nightingale Foundation to recruit for an interim Head of Communications and Marketing to join their talented and passionate team.
Working across the UK and globally, Florence Nightingale Foundation is dedicated to supporting nurses and midwives to improve care and save lives.
Through innovative leadership development programmes, scholarships, research, and professional networks, the organisation empowers nursing and midwifery professionals at every stage of their careers to lead, influence healthcare policy, and drive positive change across health and care systems.
Inspired by Florence Nightingale's legacy, the organisation champions excellence, inclusion, and compassionate leadership to improve patient outcomes and strengthen the future of healthcare.
Interim Head of Communications and Marketing
Contract: Interim seven month contract, working on a full time basis
Salary: £52,840 per annum
Location: Hybrid role working between home and Florence Nightingale Foundation’s Head Office in London Bridge at least two days per week
Closing date for applications: 9am on Friday 25th September
Interviews: week commencing 5th October
As interim Head of Communications and Marketing you will be hands-on and delivery focused and will play a key role in strengthening the Foundation’s profile, reach and influence during a critical period for the organisation.
You’ll line manage a Communications and Marketing Officer and work as part of a small team to ensure that communications and marketing activity supports the organisation’s programmes, membership, fundraising, policy and stakeholder engagement objectives.
Core responsibilities within the role will include:
- Lead and manage a clear communications channels strategy ensuring that all audiences are defined and that channels are maximised for the optimal outcome.
- Increase reach by identifying and targeting new and existing audiences and growing brand awareness, strength and perception
- Oversight and responsibility for all FNF official social media channels and content management, including supporting the Communications & Marketing Officer with posting and content creation
- Lead on managing and maintaining FNF’s website, ensuring it is up-to-date, user-friendly, and aligned with branding and messaging guidelines
- Develop and oversee multi-channel digital marketing and stakeholder engagement campaigns and projects, working closely with colleagues across the organisation
- Oversee the writing and delivery of promotional materials and publications including newsletters to key stakeholders, as well as impact and annual reports
- Lead on media opportunities and relationship management with the press, proactively seeking new PR opportunities and preparing and disseminating press releases
- Oversee a continuous record of Florence Nightingale Foundation media and social media activity
- Ensure consistency across FNF brand and all communications; helping to cement the Foundation as the ‘go to’ organisation for the nursing and midwifery professions
- Support fundraising team by leading on key donor stakeholder communications
- Monitor the external environment to develop a good understanding of the political landscape, emerging trends in health and social care and the ambitions of other nursing and midwifery charities
- Coordinate and attend relevant external sector events to support marketing activity, raise the profile of the Florence Nightingale Foundation, and identify opportunities for stakeholder engagement and content generation
- Work with the Head of People and Operations to lead internal communications support and messaging
- Ownership of the marketing and communications budget, including inputting into setting the annual budget and quarterly re-forecasts, and tracking monthly expenditure
- Offer advice and guidance to the wider team on communications and marketing, encouraging content gathering and building storytelling skills
We’d love to hear from individuals with the following skills and experience:
- Previous communications and marketing experience with responsibility for leading strategy and content planning and delivery
- Experience of, or demonstrable evidence of the capacity to, manage a small team
- Demonstrable experience of using digital channels, analytics and audience insight to plan, deliver and improve communications and marketing activity
- Experience using email, web content, CMS, CRM tools and creative software to produce engaging multimedia and visual content
- Copywriting and editing skills, desirably within communications or marketing in a charity, health or an educational context
- Experience of applying and advising on brand identity
- Excellent communication skills, able to develop engaging stories using a range of communications channels
- Highly organised with ability to prioritise effectively and complete work on time.
- Sound judgement and confidence in advising senior leaders on communications, reputation, media handling and stakeholder engagement
If you have the following skills and experience we’d love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we’re looking for, we’ll be in touch to arrange a phone call.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Fractional Head of Philanthropy
c£50k or equivalent day rate | London (Hybrid) | 16-24 hours/week
The 93% Club is the UK's fastest-growing network for state-educated people - up 75% in income, three years running. Now we're building philanthropy into the mix, and we need someone brilliant to lead it. Part-time.
We've raised £0.4m from philanthropic sources in the last 12 months with zero dedicated resource. Imagine what's possible with you steering it.
This is a new, senior role reporting to the COO with a dotted line to the CEO. You'll set the strategy, build the case for support, and personally hold the relationships with our highest-value donors - major gifts, trusts, corporates. No red tape, no legacy systems to unpick. You're building this from scratch.
You'll need:
- A track record of securing serious gifts and building real pipelines
- Confidence with CEOs, donors and everyone in between
- The judgement to make a fixed number of days count
- Genuine belief in what we're building - #StateSchoolProud and proud of it
You'll need:
- Full ownership of a new function, from day one
- A fast-growing, mission-driven team who'll back you
- £50k (not pro rata), 2-3 days/week, hybrid
- The chance to help millions of state-educated people thrive
Sound like you? We'd love to hear from you.
To register your interest, a CV or draft profile is a great first step. You can send this to Philippa Randle at Charity People directly through the application channel on this website or get in touch to request the full job pack.
Closing date: midday on Friday 25 September
Please note we will be reviewing applications and interviewing on a rolling basis, so please get in touch early to avoid disappointment.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Ready to take the lead at the heart of a thriving charity retail operation?
At Wakefield Hospice, every donation helps provide specialist care, comfort and support to people living with life-limiting conditions and their families when they need it most. As their new Donation Centre Manager, you will play a pivotal role in ensuring every donated item reaches its maximum potential and generates vital income to support hospice services.
- Location: Wakefield
- Salary: £27,000 - £29,000
- Contract: 37.5 Hours per Week, Permanent
- Benefits: including 27 days annual leave plus bank holidays
Wakefield Hospice:
For over 30 years, Wakefield Hospice has provided compassionate care and support to local people and their families. Retail income plays a vital role in enabling them to continue delivering these essential services, making this an opportunity to have a direct and meaningful impact. Everything they do is underpinned by their values of Caring, Professional, Aspirational and Inclusive, and they are looking for someone who shares that commitment.
The Role:
This is a varied leadership position that combines strategic oversight with hands-on operational management. You will lead the Donation Centre team, manage stock flow across shops and online channels, oversee transport and logistics, and ensure income generation opportunities are maximised.
Key Responsibilities
- Leading the sorting, processing and distribution of donated stock.
- Managing stock allocation across retail shops, eBay and other sales channels.
- Overseeing transport operations, collections and deliveries.
- Line managing supervisors, staff and volunteers.
- Driving continuous improvement in processes and performance.
- Ensuring compliance with health and safety, GDPR and retail regulations.
- Producing operational and performance reports for senior leadership.
About You:
Wakefield Hospice is looking for someone who can bring together people, operations and performance in a fast-paced environment.
You will bring:
- Experience managing retail, warehouse, logistics or operational teams.
- Strong leadership skills with the ability to motivate staff and volunteers.
- Experience managing stock, processes or distribution operations.
- Excellent organisational and problem-solving skills.
- Confidence working across multiple priorities and stakeholders.
- A collaborative approach and commitment to delivering excellent results.
Most importantly, you will be motivated by the opportunity to contribute to a cause that changes lives across the local community.
How to Apply:
Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.
Deadline: 23rd September
Interviews: 1st & 2nd Of October
Only because this role is time-sensitive, we’ll be reviewing CVs on a rolling basis – so please do get in touch as soon as possible if you're interested. But, if you're away on holiday or your personal circumstances make this time of year difficult, please just reach out to Ellen and we’ll ensure that you don’t miss out.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Advice & Navigation Manager
6 Month FTC
£30,309.60
Part time, 4 days per week (28 hours)
Hybrid, London (Islington)
Interviews: ASAP
Start: Late September
Charity People are recruiting an experienced Advice & Navigation Manager to lead two community focused services for a much loved charity.
The Advice and Navigation Manager is responsible for leading the charity’s advice, navigation and social prescribing services, ensuring that residents, particularly those experiencing inequality, exclusion or multiple disadvantage, receive high quality, safe and effective support that helps them navigate complex systems and address interlinked social, economic and health challenges.
Leading a relatively new team, you will provide day-to-day support, guidance and oversight while acting as the service's expert practitioner on complex casework.
Success in this role will come from your ability to quickly build trust, support staff with challenging cases, use data and insight to improve practice, and create stability within the team. This is very much a role for someone who enjoys working with people, solving problems, and rolling up their sleeves when needed.
You'll line manage around four team members, oversee service delivery across two connected services, support complex case reviews, contribute to rota management, and occasionally provide direct service support to ensure residents continue to receive an excellent service.
This is a hands-on role for someone who enjoys working closely with people, supporting complex casework, developing staff and ensuring services run smoothly. You'll manage around four team members, oversee service delivery, review cases, use data to drive improvement and help create a stable, supportive environment for both staff and residents.
You will bring:
- Experience in people management
- Confidence supporting complex casework
- Excellent communication skills - relational, approachable, and flexible
- Experience in using data, insight and CRM systems
- Leadership skills with hands-on service delivery experience
- Passion about improving outcomes for communities experiencing disadvantage
- Significant experience working in a client focused advice or support service from a community, voluntary or health setting
You could come from social prescribing, advice and guidance, community services, disability services, health, wellbeing, or broader support service environments.
If you are the kind of manager who leads from the front, loves supporting teams and can quickly get to grips with complex services and casework, then this role could be perfect for you. Please apply without delay as this role will be interviewed on a rolling basis.
There is scope for this role to be extended dependant on the success of the delivery.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Charity People is delighted to be partnering with the British Society for Haematology (BSH) to recruit for their next Head of Commercial & Membership.
The British Society for Haematology (BSH) is a leading UK professional membership organisation dedicated to advancing the study and practice of haematology. Supporting nearly 4,000 members across the UK and internationally, BSH plays a vital role in improving patient care through clinical guidelines, education, research support and professional networking.
This is an exciting time to join the Society. With a new five-year strategy, significant investment in systems and infrastructure, and ambitious plans to strengthen member engagement and diversify income, BSH is seeking an experienced and commercially minded leader to help shape its future.
Working closely with the Director of Corporate & Membership Services, this pivotal role will lead the Society's commercial and membership strategy, driving sustainable growth while ensuring members remain at the heart of everything BSH does. Combining strategic leadership with operational oversight, you'll have the opportunity to influence organisational direction, develop new opportunities for growth, and lead a period of meaningful transformation.
Job Details
Role: Head of Commercial & Membership
Salary: £60,000
Contract: Permanent and Full Time
Location: British Society for Haematology, 100 White Lion Street, London, N1 9PF
Hybrid: Flexible hybrid working
Reports to: Director of Corporate & Membership Services
Interviews: Early October 2026
About the Role
This is a broad and impactful leadership position responsible for shaping the Society's commercial and membership agenda.
Leading a team spanning membership services, data and systems, you will drive member acquisition, engagement and retention, develop innovative membership propositions, oversee the Society's grants portfolio and identify opportunities to diversify revenue in a way that aligns with BSH's charitable mission and values.
You'll also play a key role in embedding data-led decision making, maximising the benefits of a new CRM platform, and supporting the evolution of a more integrated and collaborative operational model.
Key responsibilities include:
- Developing and delivering the Society's commercial and membership growth strategy
- Identifying and developing sustainable income generation opportunities
- Leading the ongoing evolution of the membership proposition and member experience
- Using insight, analytics and market intelligence to inform strategic decisions
- Driving membership recruitment, engagement and retention activity
- Leading budget planning, financial forecasting and performance monitoring
- Providing strategic oversight of the Society's grants portfolio
- Supporting the optimisation and adoption of Microsoft Dynamics CRM
- Leading and developing a high-performing operational team
- Driving service improvement, organisational change and operational effectiveness
- Building strong relationships with volunteers, committees, senior leaders and external stakeholders
- Working collaboratively across the organisation to deliver strategic objectives
About You
We're looking for a strategic and commercially astute leader who can combine big-picture thinking with strong operational delivery.
You will bring significant experience from a membership, commercial, customer engagement or business development environment and thrive in roles where growth, transformation and stakeholder engagement are key priorities.
You will be a confident leader who enjoys developing people, using data to drive decisions and identifying opportunities to create long-term value for members and the organisation.
You'll bring:
- Senior membership leadership experience, working within a professional membership body or learned society
- A track record of delivering income growth and commercial success
- Experience developing membership propositions
- Strong financial management, budgeting and forecasting experience
- Experience leading organisational change, transformation or service redesign
- Excellent people management and team development skills
- Strong analytical skills and a data-driven approach to decision making
- Outstanding communication and stakeholder management abilities
- Experience influencing and working with senior leaders, volunteers and boards
- A collaborative, innovative and solutions-focused approach
Desirable Experience
- Experience developing or managing grants programmes
- Experience of Microsoft Dynamics or comparable CRM platforms
- Experience operating within a complex stakeholder environment
Why Join BSH?
This is a genuinely exciting opportunity to join an ambitious organisation at a pivotal stage in its development.
You'll have the opportunity to shape strategy, strengthen the membership proposition, develop new commercial opportunities and play a central role in delivering long-term organisational sustainability.
The Society offers a collaborative, supportive and forward-thinking environment where new ideas are welcomed and innovation is encouraged. Working alongside an ambitious senior leadership team, you'll have the freedom and support to make a lasting impact across the organisation.
If you're an experienced Head of Membership, Head of Commercial Development, Membership & Commercial Lead or senior membership professional looking for a role that combines strategy, innovation, transformation and impact, we'd love to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Chief Executive Officer – Safe in Sussex
Location: Ferring, West Sussex | Hybrid – 3 days onsite
Salary: In the region of £55,000
Hours: 37 hours per week (a nine-day fortnight may be considered)
Type: Full-time
About Safe in Sussex
Safe in Sussex is a specialist domestic abuse charity helping its service users live free from abuse and fear. For almost 50 years, the organisation has provided refuge accommodation, community-based support and trauma-informed services across West Sussex. The charity operates within the wider Women's Aid network and remains committed to providing a safe space for those in need.
As the charity approaches its 50th anniversary and prepares for the retirement of its long-serving CEO, Safe in Sussex is entering an important new chapter. Financially stable, with strong local partnerships, the organisation is well positioned for its next phase of development and impact.
This is a chance to lead a respected organisation during a period of transition, helping to shape its future while building on a legacy of compassion, resilience and life-changing support.
What You Can Look Forward To
As Chief Executive, you will provide strategic, compassionate and accountable leadership to the charity while working closely with staff, trustees, service users, partners, funders and commissioners.
You will:
- Shape the next organisational chapter
- Strengthen leadership capacity, support cultural evolution and create sustainable structures for the future.
- Ensure services remain safe, trauma-informed, survivor-centred and responsive to need.
- Oversee financial planning, income generation and long-term sustainability.
- Lead with empathy and accountability
- Represent the charity externally and strengthen relationships
About You
We are seeking a strong and values-led leader who combines emotional intelligence, strategic thinking and operational credibility.
Skills and Experience
- Senior leadership experience in a charity, public service or other values-led organisation
- Experience of leading organisational change, development or cultural transformation.
- Strong safeguarding, risk management and trauma-informed leadership knowledge.
- Financial leadership experience, including budgeting, planning and organisational sustainability.
- Understanding of income generation, commissioning, funding or fundraising.
Personal Attributes
- Deep commitment to the safety and empowerment of service users.
- Compassionate, resilient and emotionally intelligent.
- Able to balance empathy with challenge and accountability.
- Strategic, thoughtful and future-focused.
- A strong communicator with credibility across diverse audiences.
- Comfortable operating through complexity, ambiguity and change.
- Committed to visible, long-term leadership within West Sussex and the surrounding area.
You May Not Tick Every Box
If this opportunity excites you, but you are not sure that you meet every criterion, we would still love to hear from you. We are interested in your potential, experience, perspective and commitment to our mission, not simply a perfect match against a checklist.
Occupational Requirement
Because of the nature and context of the role and, as some of Safe in Sussex's safe spaces are women-only, this post is only open to women. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.
Recruitment Timeline
To ensure equitable access to information and support an inclusive recruitment process, Safe in Sussex will host a candidate Q&A webinar in place of individual informal discussions. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Tuesday 22nd September 2026 6-7pm and we will send you a link.
Application Deadline: 5pm, Friday 2 October 2026
First interview: w/c 2nd November
Second Interview: w/c 9th November
How to Apply
Charity People Ltd is acting as a recruitment agency advisor to Safe in Sussex on this appointment. Interested candidates are invited to submit a CV to seniorappointments@charitypeople.co.uk and request a candidate pack in the first instance.
For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala on 07563 030595 or seniorappointments@charitypeople.co.uk
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
Safe in Sussex welcomes applications from women of all backgrounds and particularly encourages applications from those whose perspectives are currently underrepresented in charity leadership.