Charity People Engagement Hub

Fundraising Officer

Temporary

Full-time

Job ID:

117151

Published date:

28-09-2026

Summary

Page 1 of 7 VERSION 1.0 JOB DESCRIPTION – Fundraising Officer

JOB DESCRIPTION

Fundraising Officer

[Community & Events]

DATE: January 2025

AUTHOR: Sian Winchester

People Operations Manager

TOTAL NUMBER OF PAGES: 07

Page 2 of 7 VERSION 1.0 JOB DESCRIPTION – Fundraising Officer

HAVENS HOSPICES

POST TITLE: Fundraising Officer [Community & Events]

ACCOUNTABLE TO: Head of Fundraising

RESPONSIBLE TO: Community Engagement Manager

LOCATION: Multi-Site

Our Vision

‘Making every day count’

Our Mission

“To offer the best possible palliative and supportive care, free from fear and barriers,

where the patient and those important to them are always put first”.

Our Values

Care and Compassion, Commitment, Community, Courage, Integrity

CONTROLS ASSURANCE STATEMENT

The purpose of this job description is to outline the level of responsibility and

accountability of this post. This will ensure that all work undertaken by our staff is

identified and lines of accountability made clear.

Page 3 of 7 VERSION 1.0 JOB DESCRIPTION – Fundraising Officer

MAIN PURPOSE OF JOB - SUMMARY

To plan, manage and deliver of a programme of regional fundraising and challenge events, maximising income

and the profile of Havens Hospices, providing key support to the Community Fundraising team. The post holder

will help develop existing contacts, building new community relationships.

KEY DUTIES AND RESPONSIBILITIES

1. MAIN DUTIES

2. To plan and deliver a programme of fundraising events and challenges within agreed income and

expenditure targets. 3. To produce and deliver effective marketing strategies, promoting events and challenges to new and

existing audiences.

4. Actively recruit volunteer to assist with Havens Hospices events and fundraising activities.

5. Build strong relationships with existing volunteers ensuring they feel valued, allocating tasks appropriately with effective instructions.

6. Working with the Community Engagement Team to meet income targets.

7. Maximise income generated from events and challenges to meet agreed targets whilst remaining within

expenditure budgets.

8. Ensure all events and challenges meet our health and safety requirements.

9. Working with the wider Fundraising Team to provide advice and guidance to increase event activity across

Essex to maximise income and reach wider audiences.

10. Negotiate contracts and liaise with venues and contractors to deliver successful events within agreed

expenditure budgets.

11. To develop first class relationships with supporters to ensure they feel special and valued by Havens

Hospices.

12. Actively seek event sponsorship and support from corporate partners and provide value for their

investment.

13. Produce marketing strategies to promote fundraising events and challenges.

14. Work closely with the Marketing Team to create marketing materials and promote attendance of Havens

Hospices events to new and existing supporters.

15. Work with individuals and teams across the organisation as required to achieve objectives and contribute

positively to the culture and values of the organisation.

16. Play an active part in delivering the annual strategy, contributing to forecasting budgets and activities.

17. Raise money from community fundraising events within a defined geographical area in line with the annual

plans and strategy. Achieve this by supporting and facilitating the development of networks of supporters

within the community, providing excellent stewardship to individual volunteer fundraisers and by promoting community fundraising initiatives.

18. Evaluate activities, analysing and balancing time - cost ratios to focus effort on the most appropriate

fundraising activities with the highest chance of success.

19. Provide reports and information about activities, performance, supporters, and volunteers as necessary

and upon request

20. Ensure that all local community fundraising activities are marketed and supported, working

collaboratively with the Marketing and Communications Team

21. Ensure that accurate and up to date financial and supporter records are maintained and accessible on

Raisers Edge (donor database) 22. Maximise awareness and press coverage for local fundraising activities by writing press releases and using

social media tools.

23. Provide and facilitate supporters with a choice of how they fundraise and work with Havens Hospices

Page 4 of 7 VERSION 1.0 JOB DESCRIPTION – Fundraising Officer

24. Provide supporters with the information and advice to enable them to organise their own fundraising events

and activities for Havens Hospices 25. Build, encourage, support and nurture individual, group and community fundraisers to maximize

opportunities and encourage repeat and ongoing participation in fundraising activities

26. Ensure our supporters and supporting organisations are at the centre of all fundraising activities

27. Provide excellent support stewardship including recognition and supportive calls and e-mails 28. Respond to enquiries from the public, volunteers and fundraisers in a timely manner.

29. Pro-actively convert supporter enquires into fundraising activities.

30. Target local community organisations, groups, clubs, schools, local small businesses, to give compelling

talks and presentations to inspire financial support and awareness of Havens Hospices activities.

31. Use Raisers Edge to monitor enquiries and manage supporters

2. GENERAL

1. The post holder must acquire and maintain an up to date working knowledge of all Charity Strategies,

Policies & Procedures. 2. The post holder will ensure Health & Safety regulations are adhered to.

3. The post holder will assist in ensuring the economical use and ordering of materials and equipment,

maintaining an awareness of the need for good housekeeping, and helping to ensure expenditure is within

budgetary limits.

4. The post holder will maintain strict confidentiality within the Hospice and ensure that all staff and volunteers under their management adhere to the Charity’s confidentiality guidelines.

5. The post holder will undertake any other duties which are consistent and relevant to the post.

6. The post holder will liaise with other services to ensure continuity of care, and to improve palliative care

for patients in the community. 7. This job description is not an exhaustive list of duties and responsibilities. The post holder will be expected

to undertake other duties temporarily or on a continued basis, as may be reasonably required,

commensurate with the grade associated with this post.

8. You must be sympathetic to and able to project the philosophy and concept of the Charity. 9. You will potentially have access to confidential data on staff and/or patients and/or services within the

Hospice. Failure to maintain confidentiality and comply with the Data Protection Act 2018 and UK GDPR

principles may lead to disciplinary action which could ultimately lead to dismissal.

10. You will be expected to produce work to a high standard and to always promote quality in all areas.

11. The managerial and clinical philosophy of the Charity is based on a multidisciplinary approach. Staff regardless of grade or discipline are required to participate in this concept.

12. You will be expected to keep yourself updated on all matters relating to Charity policies. You are

responsible for familiarising yourself with matters relating to Health & Safety management as they affect

you personally, your department and/or the Charity. 13. You will be expected to participate in regular 121/supervision meetings, and annual appraisals, for

yourself and/or the staff you manage.

14. The post holder will be expected to abide by all legal requirements required for this post, including

adhering to any relevant Codes of Conduct and principals, and being registered with any governing body

required to legally practice.

SMOKING POLICY

Havens Hospices is committed to a policy which actively discourages smoking and adheres to current legislation while allowing for patient choice. Please refer to the Charity’s Smoking Policy.

EQUAL OPPORTUNITIES

Page 5 of 7 VERSION 1.0 JOB DESCRIPTION – Fundraising Officer

Havens Hospices operates an Equality, Diversity and Inclusion Policy and expects staff to have a commitment to these in relation to employment and service delivery. Staff are expected to take personal responsibility for these

principals and requirements.

Havens Hospices promotes diversity through achieving genuine equality of opportunity. The organisation aims to recognise and value differences between individuals, such as age, disability, sex/ gender, race, religion or belief,

marital status or civil partnership, gender reassignment, pregnancy / maternity and sexual orientation. Only by

embracing people with different backgrounds can we fulfil our Vision and Mission.

Havens Hospices is committed to defining each person’s responsibilities in support of this policy, ensuring that our policies and procedures are fair and equitable; raising awareness of the needs of traditionally disadvantaged

groups; and eliminating discrimination, bullying and harassment within the Charity by making unlawful

discrimination a disciplinary offence. This policy applies to recruitment, selection, and vacancy advertising.

SAFEGUARDING STATEMENT

Havens Hospices is committed to safeguarding and promoting the welfare of children and adults and to

protecting them from the risks of harm. The Charity recognises its responsibility to ensure that safe working

conditions and systems are in place for staff working with children, adults, and families in their care. Staff are

required to comply with all Charity policies and guidelines relating to Safeguarding.

CHANGES TO THIS JOB DESCRIPTION

You have the responsibility to discuss any job changes with your Line Manager at the time the change occurs and

agree any permanent substantial change.

SIGNATURE: (Employee) DATE:

SIGNATURE: (Line Manager) DATE:

Page 6 of 7 VERSION 1.0 JOB DESCRIPTION – Fundraising Officer

HAVENS HOSPICES

PERSON SPECIFICATION

Fundraising Officer

[Community & Events]

REQUIREM

ENTS

ESSENTIAL

DESIRABLE

Qualifications

• A-Level standard of education, or

equivalent qualification.

• Evidence of continuous professional

development in a similar role.

• University Degree

• Fundraising qualification

General

Experience • Demonstrable experience of charity

fundraising, or community fundraising,

voluntary or paid.

• Demonstrable experience cultivating and

maintaining donor and volunteer

relationships.

• Experience of acquiring support,

engagement and/or donations

• Working to operational plans, business

plans, and strategies.

• A demonstrable donor-centric approach

and experience of delivering this through

planning.

• Experience of working within event

planning.

• Able to multi-task and manage a busy and

varied workload, working methodically and

paying close attention to detail.

Job Related

Skills • An understanding of confidentiality and data

protection issues

• Excellent written and verbal communication

skills

• Ability to use Microsoft Office (including

Word, Excel, PowerPoint, Outlook, Teams),

databases, other relevant software and

systems, and the internet to an intermediate

level

• Ability to update and maintain records,

databases, and other systems accurately and

efficiently.

Page 7 of 7 VERSION 1.0 JOB DESCRIPTION – Fundraising Officer

Personal Skills • Ability to prioritise and plan own workload to

meet deadlines.

• Ability to be proactive, use initiative, and

resolve problems to ensure service delivery.

• Ability to build and maintain good working

relationships with stakeholders and manage

expectations around what can be delivered

within clear professional boundaries.

• Meticulous in terms of attention to detail,

able to deliver with speed whilst working

within tight timescales and under pressure.

• Ability to manage competing demands whilst

maintaining resilience and a positive outlook

in challenging circumstances to deliver calm,

measured, and professional service.

• Driven by charitable mission

Other

Requirements • Willing to undertake courses appropriate to

personal development within role.

• Willing to commit to industry professional

standards, codes of practice and legislation.

• Empathy with the Charity’s mission, vision,

and values.

• Committed to safeguarding and promoting

the welfare of children, young people, and

adults at risk.

• Committed to equal opportunities and

inclusion.

• Understanding and commitment to

safeguarding principals & requirements.

• Full UK driving licence and access to own

transport.

Read More Apply Now

Community Fundraising Coordinator

London

Temporary

Full-time

Job ID:

117150

Published date:

28-09-2026

Summary

Guy’s and St. Thomas Charity

Community Fundraising Coordinator

£17.69 Per hour plus £2.14 per hour holiday pay

We are seeking a proactive and detail-orientated Community Fundraising Coordinator to support the Community Fundraising Team to deliver income growth across our three charity brands: Guy’s and St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity. Together, these charities support Guy’s and St Thomas’ NHS Foundation Trust, one of the UK’s largest and busiest NHS Foundation Trusts.

We have exciting plans to grow our Community Fundraising programme and this role will be key in supporting the implementation of these plans. In particular, the Community Fundraising Coordinator will develop and deliver engaging supporter journeys, build meaningful relationships with our charity supporters as well as ensure the smooth day to day operational delivery of the Community Fundraising Programme.

This role is suitable for someone who enjoys working with charity supporters and is passionate about creating an excellent supporter experience. You will need to be organised, supporter focused and comfortable working in a fast paced, hands-on team environment.

Key Responsibilities

Stewardship and Account Management
Manage relationships with community fundraisers, including patients, patient families and in memory fundraisers, providing first class stewardship to maximise engagement and loyalty.
In collaboration with the Supporter Experience team, lead on and deliver stewardship excellence and supporter journeys that are supporter centric, creative and mindful of ROI as well as developing and delivering a continuous improvement approach to the ongoing management of these journeys.
Lead on the fulfilment of fundraising materials requests from supporters, managing and replenishing stock levels. Collaboration and Team Support.
Support the Community Fundraising Leads on the project management of growing income from community fundraising audiences, e.g. Do Your Own Fundraising, clubs, groups and organisations and In Memory.
Support the Community Fundraising Leads to develop and ensure project milestones and KPIs are met. Deliver monthly updates on progress.
Work collaboratively across the wider fundraising team, charity and hospital colleagues, to create a culture of fundraising at the Trust to grow our grateful patient audience. This will include co-ordinating and attending activities onsite in our hospitals.
Work collaboratively with Supporter Care to manage escalated supporter enquiries and develop effective processes, ways of working and response templates that support consistent, high-quality supporter care and smooth transition of supporter enquiries across teams.
Deliver training where applicable for our volunteer programme and colleagues.

Skills, abilities, and attributes:

Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors.
Ability to prioritise and manage a demanding workload.
Ability to plan and deliver projects within budget and time.
Excellent written and verbal skills.
Willingness to work hard and attend, where necessary commitments outside normal office hours.
Motivated by high standards with excellent attention to detail.
Ability to support project delivery to meet objectives, budget and time
Computer literate, i.e. Word, Outlook, Excel with capability to quickly learn and upskill in learning new fundraising platforms and tools.

Knowledge, experience, and qualifications:

Experience of working in a fundraising environment.
Experience of delivering an excellent customer/support stewardship experience.
Knowledge of a Fundraising Database (e.g. Raiser’s Edge or SalesForce).
Understanding of NHS Charities or healthcare fundraising.

Read More Apply Now

Fundraising Administrator

Temporary

Full-time

Job ID:

117152

Published date:

28-09-2026

Summary

Page 1 of 7 VERSION 1.1 JOB DESCRIPTION – Partnerships Fundraising Administrator

JOB DESCRIPTION

Fundraising Administrator

DATE: August 2025

AUTHOR: Amy Dearing

Director of Fundraising and Marketing

TOTAL NUMBER OF PAGES: 7

Page 2 of 7 VERSION 1.1 JOB DESCRIPTION – Partnerships Fundraising Administrator

HAVENS HOSPICES

POST TITLE: Fundraising Administrator

ACCOUNTABLE TO: Head of Fundraising and Marketing

RESPONSIBLE TO: Deputy Head of Fundraising and Marketing

LOCATION: Multi-site

Our Vision

‘Making every day count’

Our Mission

“To offer the best possible palliative and supportive care, free from fear and barriers,

where the patient and those important to them are always put first”.

Our Values

Care and Compassion, Commitment, Community, Courage, Integrity

CONTROLS ASSURANCE STATEMENT

The purpose of this job description is to outline the level of responsibility and

accountability of this post. This will ensure that all work undertaken by our staff is

identified and lines of accountability made clear.

Page 3 of 7 VERSION 1.1 JOB DESCRIPTION – Partnerships Fundraising Administrator

MAIN PURPOSE OF JOB - SUMMARY

To oversee and administer the Fundraising Team’s administration – contributing to and supporting fundraising

strategies.

KEY DUTIES AND RESPONSIBILITIES

1. MAIN DUTIES

1. Administration of Fundraising teams’ activities and events, including third-party support. 2. Assist Fundraising teams in building and maintaining relationships with supporters, providing them with

information, updates, communications and thank you comms to encourage ongoing support.

3. Assist Fundraising teams in planning and execution of acquisition and awareness events and activities,

through research, data and insights.

4. Process donations, ensuring accuracy, security and compliance, and managing and tracking invoiced income.

5. Use of fundraising software such as Raisers Edge and other CRM systems

6. Raise purchase orders as requested and monitor through to payment, goods received and capture against

FR expenditure budgets

7. Contact supporters where required, which may involve sensitive and emotional subjects.

8. Acknowledging and thanking donations, supporter enquiries and communications.

9. To oversee and manage projects or programmes with your team, focusing on the supporter experience in

conjunction with the needs of the business. 10. Support thorough and effective planning and evaluation to help inform fundraising activities and strategy.

11. Develop systems of work that improve the quality of data, ways of working and donor experience.

12. Administration of Fundraising activity as required.

13. Maintain appropriate and up-to-date records in compliance with Data Protection, other relevant legislation

and requirements of financial and other systems of audit.

14. Support the wider fundraising team with general administrative duties when requested and adhere to all

relevant fundraising regulations.

15. Support volunteers to be part of the team and develop within their roles.

16. Participate in appropriate internal and external educational programmes to ensure continued professional development and accurate and up-to-date knowledge.

2. GENERAL

17. The post holder must acquire and maintain an up to date working knowledge of all Charity Strategies, Policies & Procedures.

18. The post holder will ensure Health & Safety regulations are adhered to.

19. The post holder will assist in ensuring the economical use and ordering of materials and equipment,

maintaining an awareness of the need for good housekeeping, and helping to ensure expenditure is within

budgetary limits.

20. The post holder will maintain strict confidentiality within the Hospice and ensure that all staff and

volunteers under their management adhere to the Charity’s confidentiality guidelines.

21. The post holder will undertake any other duties which are consistent and relevant to the post.

22. The post holder will liaise with other services to ensure continuity of care, and to improve palliative care for patients in the community.

23. This job description is not an exhaustive list of duties and responsibilities. The post holder will be expected

to undertake other duties temporarily or on a continued basis, as may be reasonably required,

commensurate with the grade associated with this post.

Page 4 of 7 VERSION 1.1 JOB DESCRIPTION – Partnerships Fundraising Administrator

24. You must be sympathetic to and able to project the philosophy and concept of the Charity.

25. You will potentially have access to confidential data on staff and/or patients and/or services within the

Hospice. Failure to maintain confidentiality and comply with the Data Protection Act 2018 and UK GDPR

principles may lead to disciplinary action which could ultimately lead to dismissal.

26. You will be expected to produce work to a high standard and to always promote quality in all areas.

27. The managerial and clinical philosophy of the Charity is based on a multidisciplinary approach. Staff regardless of grade or discipline are required to participate in this concept.

28. You will be expected to keep yourself updated on all matters relating to Charity policies. You are responsible

for familiarising yourself with matters relating to Health & Safety management as they affect you

personally, your department and/or the Charity. 29. You will be expected to participate in regular 121/supervision meetings, and annual appraisals, for yourself

and/or the staff you manage.

30. The post holder will be expected to abide by all legal requirements required for this post, including adhering

to any relevant Codes of Conduct and principals, and being registered with any governing body required to

legally practice.

SMOKING POLICY

Havens Hospices is committed to a policy which actively discourages smoking and adheres to current legislation

while allowing for patient choice. Please refer to the Charity’s Smoking Policy.

EQUAL OPPORTUNITIES

Havens Hospices operates an Equality, Diversity and Inclusion Policy and expects staff to have a commitment to

these in relation to employment and service delivery. Staff are expected to take personal responsibility for these

principals and requirements.

Havens Hospices promotes diversity through achieving genuine equality of opportunity. The organisation aims to

recognise and value differences between individuals, such as age, disability, sex/ gender, race, religion or belief,

marital status or civil partnership, gender reassignment, pregnancy / maternity and sexual orientation. Only by

embracing people with different backgrounds can we fulfil our Vision and Mission.

Havens Hospices is committed to defining each person’s responsibilities in support of this policy, ensuring that our

policies and procedures are fair and equitable; raising awareness of the needs of traditionally disadvantaged

groups; and eliminating discrimination, bullying and harassment within the Charity by making unlawful

discrimination a disciplinary offence. This policy applies to recruitment, selection and vacancy advertising.

SAFEGUARDING STATEMENT

Havens Hospices is committed to safeguarding and promoting the welfare of children and adults and to protecting

them from the risks of harm. The Charity recognises its responsibility to ensure that safe working conditions and

systems are in place for staff working with children, adults, and families in their care. Staff are required to comply

with all Charity policies and guidelines relating to Safeguarding.

Page 5 of 7 VERSION 1.1 JOB DESCRIPTION – Partnerships Fundraising Administrator

CHANGES TO THIS JOB DESCRIPTION

You have the responsibility to discuss any job changes with your Line Manager at the time the change occurs and

agree any permanent substantial change.

DATE COMMENCED IN POST:

SIGNATURE: (New employee) DATE:

SIGNATURE: (Line Manager) DATE:

Page 6 of 7 VERSION 1.1 JOB DESCRIPTION – Partnerships Fundraising Administrator

HAVENS HOSPICES

PERSON SPECIFICATION

Partnerships Fundraising Administrator

REQUIREMENTS ESSENTIAL DESIRABLE

Qualifications

• Candidates are welcome to

demonstrate their ability to match the

person specification by expanding on

how their experience, training and/or qualifications might have provided

them with the knowledge or skills

required for the role

• Professional Qualification in

Administration

General Experience • Experience of providing administrative

support

• Experience of working with Volunteers

• Experience of CRM/Raisers Edge NXT

• Experience of the charity sector

Job Related Skills • Excellent written and verbal

communication skills

• Able to work on own initiative and

autonomously as needed

• Organisational skills

• Excellent Customer Service

• Ability to plan and manage busy and

competing workloads

• An understanding of confidentiality

and data protection issues

• Ability to use Microsoft Office

(including Word, Excel, PowerPoint, Outlook, Teams), databases, other

relevant software and systems, and the

internet to an intermediate level

• Ability to update and maintain records, databases, and other systems

accurately and efficiently

Page 7 of 7 VERSION 1.1 JOB DESCRIPTION – Partnerships Fundraising Administrator

REQUIREMENTS ESSENTIAL DESIRABLE

Personal Skills • Self-motivated

• Positive and enthusiastic

• Flexible and adaptable in approach

• Able to work as part of a team

• Problem solver/Creative thinker

• Strong communicator

• Meticulous in terms of attention to

detail, able to deliver with speed whilst working within tight timescales

and under pressure

• ‘Can do’ attitude

• Empathetic nature

• Ability to prioritise and plan own

workload to meet deadlines

• Ability to be proactive, use initiative,

and resolve problems to ensure service delivery

• Ability to build and maintain good

working relationships with

stakeholders and manage expectations around what can be

delivered within clear professional

boundaries

• Ability to manage competing

demands whilst maintaining resilience and a positive outlook in challenging

circumstances to deliver calm,

measured, and professional service

• Driven by charitable mission

Other Requirements • Understanding of the requirement to

work over and above working hours as needed

• Committed to safeguarding and

promoting the welfare of children,

young people, and adults at risk

• Committed to Health and safety

• Committed to equal opportunities and

inclusion

• Willing to undertake courses appropriate to personal development

within role

• Understanding and commitment to

safeguarding principals/requirements

• Willing to commit to industry

professional standards, codes of

practice and legislation

• Empathy with the Charity’s mission,

vision, and values

• Full UK driving license

Read More Apply Now

Head of Digital Health Products

Prostate Cancer UK, 4th Floor , The counting house, 53 tooley street, London, SE1 2QN

Permanent

Full-time

Job ID:

117051

Published date:

25-09-2026

Summary

WHAT’S THE ROLE?

HEAD OF DIGITAL HEALTH PRODUCTS

We are looking for an exceptional person to join as the Head of Digital Health Products. You will establish and embed a new function at Prostate Cancer UK, shaping digital health products that help more men understand their risk, navigate diagnosis and treatment, access trusted support and feel more in control of their care. You’ll set the product vision, roadmap and outcomes for customer-facing digital products, building a team that brings together user insight, co-design, product delivery expertise and strategic leadership to deliver inclusive, accessible and measurable impact at scale.

IN THIS ROLE YOU’LL...

Establish customer-facing digital products as a new organisational function, defining how it works, where it adds value and how it supports Prostate Cancer UK’s 10-year strategy.
Build a high performing team to deliver digital health products – identifying the right balance of outsourcing tasks vs recruiting in-house talent.
Set and communicate a clear vision for new digital health products, connecting men’s lived experience, user needs, organisational strategy and measurable outcomes.
Act as product owner for new customer-facing digital product innovations, ensuring your team have a roadmap and manage backlog decisions about what to build, improve, pause or stop.
Provide senior product and service design leadership across discovery, design, delivery, testing, launch, evaluation and continuous improvement.
Use data, insight and evaluation to define outcomes, track performance, demonstrate benefits and inform decisions.
Help stakeholders understand where AI can (and crucially can’t) add value to products.
Champion inclusive, accessible and user-centred design, making sure digital products work for diverse communities and help reduce inequalities.
Work closely with service delivery, clinical, policy, influencing, communications, fundraising, data, technology and governance colleagues to create joined-up customer experiences.
Lead stakeholder engagement, building confidence and alignment across senior leaders, delivery teams and build highly effective external partnerships.
Oversee supplier and partner relationships where relevant, making sure external delivery supports our standards, values and strategic objectives.
Identify risks, dependencies and opportunities across the customer-facing digital products portfolio, escalating issues and recommending solutions where needed.

AS A MEMBER OF PROSTATE CANCER UK’S SENIOR LEADERSHIP YOU’LL...

Contribute to and participate in strategy, planning, budgeting, decision making and evaluation.
Be an active and dedicated member of the Health Services, Equity and Improvement leadership team, supporting Heads of teams and collaborating across the department and wider organisation.
Be accountable for performance management of your team, working with people leaders to achieve positive results and develop skills and capabilities.
Positively lead organisational change and development, establishing a culture of continuous improvement and evidence-based delivery.
Lead and actively role model behaviours in line with the code of conduct as a Prostate Cancer UK senior people manager.
Act as an ambassador for the charity at all times.

WHO YOU ARE...

Significant experience leading digital products from concept through to delivery and continuous improvement, ideally in health or another highly regulated environment. (A/I)
Experience establishing, shaping or significantly developing a new team, function or product area, including onboarding new staff and driving new ways of working. (A/I)
Strong product leadership skills, including owning a product or service vision, roadmap, outcomes and backlog in a complex organisation. (A/I/T)
Experience using co-design, user research, service insight, analytics and evaluation to shape decisions, improve products and demonstrate outcomes. (A/I/T)
Excellent understanding of user-centred design, inclusive design and accessibility, with a commitment to equity and reducing inequalities in health outcomes and access to support. (A/I)
Able to make prioritisation decisions that balance user needs, organisational strategy, resources, delivery constraints and measurable impact. (I/T)
A confident communicator and facilitator, able to influence senior leaders, build alignment and bring clarity to complex areas of work. (A/I)
Actively leads on our commitment to equity, diversity, inclusion and allyship. (A/I)

YOUR ROLE:
THE NUTS AND BOLTS

Your line manager: Director of Health Services, Equity and Improvement

Job level: Salary band 6A

Contract: Permanent

Hours: Full-time 37.5 hours per week. We’re happy to consider requests for flexible and part-time working on hiring.

Budget: Responsible for salary and non-salary budget

Location: Hybrid working – a combination of remote and in-person working at our London Bridge office. You’d need to be in the office at least 4 days a month and we may need you to come in for specific meetings.

Some UK travel may be needed for meetings with partners, suppliers or health system stakeholders.

WHERE DOES MY ROLE FIT IN THE ORGANISATION?

This role sits in the Health Services, Equity and Improvement directorate and reports to the Director of Health Services, Equity and Improvement. It will work closely with health information and clinical teams, digital, data and technology colleagues, policy, influencing, communications and fundraising teams, people affected by prostate cancer, public involvement groups, external delivery partners, suppliers and health system stakeholders. There are c.60 staff in the directorate.

OUR CULTURE

VALUES AND BEHAVIOURS

Our values and behaviours help us make decisions, work together and guide the sorts of conversations we have on a day-to-day basis. They underpin our brand identity and give us a shared understanding of who we are and how we work together to create positive change, every day.

OUR VALUES

OUR BEHAVIOURS

RATIONAL

EMOTIONAL

ASPIRATIONAL

GENEROUS WITH KNOWLEDGE

Switched on and well-connected, we share our expertise and
make informed decisions.

NATURALLY CURIOUS

Constantly learning
and hungry for knowledge,
we challenge and push
for answers.

GOT YOUR BACK

Unembarrassed and reassuring, we listen, understand and stand up
for those in need.

OPEN TO ALL

Inclusive and open-minded,
we recognise everyone
is unique and embrace
different perspectives.

DO WHAT MATTERS

Impossible to ignore,
we focus on what matters to drive results and maximise
our impact.

NEVER SETTLE

Fired up and determined to make a difference in
everything we do – and driven to give our best.

Read More Apply Now

Senior Fundraising and Engagement Manager

4th Floor India House, 45Curlew Street, London, SE1 2ND

Permanent

Full-time

Job ID:

116952

Published date:

24-09-2026

Summary

JOB DESCRIPTION

Job title: Senior Fundraising & Engagement Manager	Salary: £50,898 to £56,554 per annum
Hours: Full-time	Based at: Hybrid working – 1-2 days a week in London Bridge Office
Reports to: Head of Public Fundraising	Contract: Permanent

About YoungMinds:

YoungMinds is leading the movement to make sure every young person gets the mental health support they need, when they need it, no matter what. Hundreds of thousands of young people are struggling with their mental health, but too many are being told to wait, struggling to cope and hitting a crisis point before they get help. But things can get better. And we’re leading the movement for change.

We provide young people with the tools to look after their mental health. We empower adults to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.

Together, we can create a world where no young person feels alone with their mental health.

About the team:

The Public Fundraising team’s core purpose is to generate mainly unrestricted income primarily through marketing and engagement of mass supporters either directly or through our corporate partners. The team is responsible for developing and delivering our flagship Hello Yellow campaign which this year saw over 9000 schools, community groups and organisations take part in fundraising, generating vital funds and awareness of our work.

The team will also work closely with our Partnerships team, to support corporate partners with products and initiatives that drive engagement and income from their customers and staff with a particular focus on our nationwide partnership with M&S. Alongside Hello Yellow, the team will manage a number of exciting campaigns and initiatives to drive income through challenge events and community giving initiatives.

The Public Fundraising Team along with the Philanthropy & Partnerships team, are part of the Income Generation directorate whose core objective is to generate a sustainable income pipeline to support the work of YoungMinds now and in the future.

Both teams report to the Director of Income Generation.

Purpose of the role:

As the Senior Fundraising & Engagement Manager, you will be responsible for leading your team to deliver effective supporter journeys and processes to retain and develop ongoing relationships with a broad range of our fundraising supporters and volunteers, including event participants, community fundraisers, schools and those who choose to leave a gift in their wills or give in memory of a loved one.

This role requires a highly motivated, target-orientated fundraiser to develop and lead an ambitious growth strategy. You’ll have a good understanding of donor acquisition, engagement and stewardship. You’ll be driven by growth KPIs with a focus in improving ROI, growing average donation values and retaining supporter while ensuring they receive an outstanding experience and feel proud of their continued contribution.

This role is vital in implementing our vision to create a step change in YoungMinds’ fundraising. Engaging all supporters as part of YoungMinds’ movement, where effective fundraising builds relationships and becomes an essential part of achieving our charitable objectives, not just funding them. The voice of young people will be at the heart of everything your team delivers.

Key relationships:

As Senior Fundraising & Engagement Manager, you will work collaboratively with the rest of the Public Fundraising team to deliver fundraising campaigns and activities across multiple audiences. You will also work closely with colleagues in the Philanthropy & Partnerships team.

Beyond these, you will work collaboratively with peers and senior leadership colleagues across YoungMinds, with key relationships externally with current and prospective supporters and donors, agencies, suppliers, and voluntary sector partners.

Key responsibilities and duties:

Fundraising

- You will be responsible for the delivery of the supporter fundraising strategy, identifying opportunities for increasing income via supporter engagement and development.
- Provide leadership and direct management and supervision of line reports with the objective of developing an empowered, resourceful and motivated team unified behind a shared ambition.
- Direct the supporter fundraising team to drive income through individual and group fundraising activities and products including, but not limited to, ‘in memory’, schools and community fundraising, challenge events and legacy marketing (passing the stewardship of HNW legators to the Philanthropy team).
- Monitor and deliver team budgets, achieving or exceeding targets and providing the appropriate level of reporting
- Develop and maintain a clear supporter journey strategy to ensure we deliver excellent supporter experience and maximise the lifetime value and long-term engagement of our supporters.
- Lead the team to adopt an innovation and creative process when developing new fundraising activities utilising audience insights, input from relevant colleagues market research and external stakeholders as appropriate ensuring a focus on scalable products with high ROI.
- Ensure that fundraising messages are centred around YoungMinds case for support, cause-led and will build meaningful relationships with supporters so that understand the impact of their donations
- Project manage the end-to-end delivery of fundraising campaigns and products in the community and other audiences and over-see the team’s project management of activity.
- Manage relationships with agencies and external suppliers to deliver fundraising campaigns
- Work collaboratively with the wider Income Generation team to ensure that prospective supporters are developed by the team most appropriate to them. This includes identifying potential HNW donors or legacy pledgers who could be cultivated or stewarded by the Philanthropy team.
- Work with the Senior Partnerships Manager to maximise opportunities to reach new audiences through our corporate partnerships and leverage their brands where appropriate.
- Work with the Individual Giving & Campaigns Manager to develop creative execution of our fundraising campaigns in schools and other community groups.
- Ensure all activity and data is captured, monitored and reported to drive future learning and measure success using the organisation’s CRM system as appropriate.
- Champion fundraising within the organisation to ensure that the skills and expertise of all YoungMinds staff are utilised to drive fundraising growth.
- Conduct sector research to assess how YoungMinds’ fundraising and services fit in the wider youth or mental health sector.
- Keep up to date with and ensure your team adhere to compliance and regulation requirements of UK fundraising and voluntary sector, acting with integrity and respect. Ensure that supporter data is tracked, collected, stored and used compliantly in line with GDPR.

General: like all YoungMinds employees, you will also be expected to:

- Work in accordance with the organisation’s vision, mission and values (see below) and all policies and procedures.
- Champion the voice of young people and the value of their lived experience to deliver change, actively seeking to increase their involvement in the YoungMinds and your team’s work.
- Support a culture of care for staff, volunteers and the young people we work with, including appropriate responsibility for Safeguarding.
- Form effective working relationships with all staff members, volunteers, child mental health agencies and relevant external organisations.
- Contribute to the culture of YoungMinds by joining in our events and activities and supporting our fundraising.
- Understand and actively seek to evolve your team’s use of technology to improve our effectiveness.
- Ensure a privacy-led approach to data, ensuring individual and team requirements for responsible management of data.
- Prepare for and attend supervision and appraisal meetings with your line manager.
- Embed anti-oppressive and anti-racist practices in your day-to-day work.
- Contribute to cross-functional project teams as required, compatible with the nature and grade of this post
- Other duties that may from time to time be necessary, compatible with the nature and grade of this post.
- You may very occasionally need to travel and work flexible hours (i.e. evenings and weekends). YoungMinds offers TOIL where appropriate.

Our Values

PERSON SPECIFICATION

Job Title: Senior Fundraising & Engagement Manager

CRITERIA	To be assessed at application	To be assessed at interview
EXPERIENCE
Experience of personally determining the direction of and leading community and supporter led fundraising activities that yield increased numbers of supporters and increase income
Experience of leading on the testing of new supporter/customer development products to market
Experience of managing multiple operational and project plans, meeting deadlines and targets
Experience of leading a team including supporting staff in their personal development and performance improvement
Experience in budgetary management, setting meaningful KPIs, targets and objectives to drive fundraising performance
ABILITES & SKILLS
Strong ability to design and deliver strategies within a mass participation context and share your strategic vision
Ability to build trusting and effective relationships in a fast-paced environment as well as being able to influence and engage with senior stakeholders both at YoungMinds and at our partners.
Good verbal and written communication abilities to share business cases and engage stakeholders at all levels.
Ability to analyse quantitative and qualitative donor and transaction data to make strategic recommendations for more effective fundraising
Ability to multi-task and hold multiple programmes of work in your line of sight
Ability to motivate, enthuse and coach a team to feel empowered yet supported
Ability to maintain confidentiality and appropriate boundaries at all times
Ability to work flexibly, creatively, using your resourcefulness to problem solve and find solutions.
Ability to engage confidently and appropriately with young people in a way that contributes to a safe and protective environment, in line with YoungMinds' safeguarding policy.
KNOWLEDGE/UNDERSTANDING
Understanding of fundraising compliance in in the UK and best practice requirements including knowledge of GDPR and Code of Fundraising Practice.
Demonstrates a strong understanding of YoungMinds' AJEDI principles (anti-racism, justice, equity, diversity, and inclusion) and integrates them into their work.
Understands the value of seeking and using feedback from managers, peers and colleagues to reflect on practice, strengthen performance and support continuous improvement.
Knowledge of and empathy with the Mission, Values, and Aims of YoungMinds

YoungMinds is committed to anti discriminatory policies and practices, and it is essential that the post holder is willing and able to make a positive contribution to the promotion and implementation of YoungMinds' Equality & Diversity Policy. YoungMinds is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

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Director of Operations

Shrewsbury, UK

Permanent

Full-time

Job ID:

114240

Published date:

23-09-2026

Summary

Director of Operations with National Landscapes Association

Charity People is delighted to be partnering with the National Landscapes Association to recruit for their next Director of Operations.

The National Landscapes Association is a national charity supporting the family of 38 National Landscapes across England and Wales and working closely with Landscapes NI. Its vision is of beautiful landscapes where nature and people thrive together, championing and supporting some of the UK's most outstanding landscapes so they can be protected, restored and enjoyed by everyone.

This is an exciting moment to join the Association. Over the past five years, it has grown from around four full-time equivalent staff and a budget of approximately £400,000 to more than 30 staff and a budget exceeding £10 million. With that growth has come greater operational complexity, and the Association is now looking for an experienced Director of Operations to strengthen the systems, processes and organisational foundations that will enable it to thrive into the future.

Role:                Director of Operations
Salary:             £70,000 plus 10% non-contributory pension
Contract:         Permanent, Full Time, 37 hours per week, part-time considered
Location:         Homeworking, with some travel
Reports to:      Chief Executive
Closing date: Friday 2^nd October 2026
Interviews:      First stage (online)        - Monday 19th October 2026

Final stage (in person) - Friday 23rd October 2026

About the Role

This is a pivotal senior leadership position with responsibility for ensuring the Association operates legally, effectively and efficiently.

Working closely with the Chief Executive, Leadership Team and Board of Trustees, you'll provide organisational assurance while helping translate ambition into clear plans, robust systems and effective delivery. You'll strengthen operational frameworks spanning finance, HR, IT, governance, risk, contracts and programme delivery, while creating proportionate processes that enable rather than hinder colleagues.

Importantly, this isn't simply a compliance role. You'll help shape an ambitious, inclusive and high-performing organisation, creating the conditions for people and teams to do meaningful work while ensuring accountability, resilience and good decision-making.

Key responsibilities include:

Providing senior operational leadership and assurance across the organisation
Working with the Chief Executive and Trustees to turn organisational ambitions into realistic plans, clear priorities and accountable delivery
Directly managing and supporting the Head of Finance and Head of Corporate Services
Strengthening systems and processes across HR, IT, finance, CRM, procurement, contracts and internal reporting
Developing governance, compliance and risk management arrangements
Ensuring grant, funding, partnership and contractual obligations are understood, monitored and reported effectively
Overseeing organisational performance, business continuity and resilience
Providing clear reporting on operational performance, compliance, financial exposure and organisational risk
Supporting an inclusive, high-trust and high-performing organisational culture

About You

We're looking for an accomplished operational leader who can combine strategic thinking and professional rigour with a practical, collaborative and people-centred approach.

You'll bring:

Significant experience in organisational review and change management.
Experience in organisational leadership, business management, corporate services or service delivery.
Strong knowledge of governance, compliance, risk management and organisational assurance.
Experience improving organisational systems, processes and controls across areas such as HR, IT, finance, procurement, contracts or information management.
Experience leading and supporting senior colleagues and providing constructive challenge.
Sound judgement and the confidence to interpret complex information, assess risk and make clear recommendations
Excellent planning, prioritisation and delivery skills
Strong communication and relationship-building skills, with the ability to bring people with you through change
A leadership style combining rigour with warmth, humility and resilience
A strong commitment to fairness, inclusion, wellbeing and a values-led culture

Experience within the charity, environmental, public, grant-funded, membership or wider mission-led sectors is beneficial. Experience of property or premises, external funders, or implementing and improving CRM, digital, finance, HR or operational management systems would also be valuable.

Why Join the National Landscapes Association?

This is a rare opportunity to help shape the next chapter of a rapidly growing national charity with an important mission.

The Association's work ranges from influencing government and securing investment to major nature recovery programmes, arts and engagement initiatives, climate adaptation, biodiversity and leadership development.

As Director of Operations, you'll be strengthening the organisation behind this work, ensuring its growing ambition is supported by the systems, culture and organisational resilience needed to deliver lasting impact for people, places and nature.

If you're an experienced Director of Operations, Head of Operations, Director of Corporate Services or senior operational leader looking for an opportunity to combine purpose with organisational transformation, we'd love to hear from you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with

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Head of Supporter Services & Stewardship

Permanent

Full-time

Job ID:

116985

Published date:

23-09-2026

Philanthropy Manager

Thetford, UK

Permanent

Full-time

Job ID:

116919

Published date:

23-09-2026

Summary

Are you an experienced major donor fundraiser who loves building meaningful relationships and inspiring people to give? Could you play a key role in growing philanthropy for one of the UK’s leading nature and conservation organisations?

We’re partnering with the British Trust for Ornithology (BTO) to find a Philanthropy Manager, Major Donors to develop and grow their major giving programme, securing significant gifts to help create a better future for birds, nature and people.

Salary: £40,354

Contract: Permanent, full -time and part-time hours considers.

Location: Hybrid or remote, with offices in Thetford, Bangor, Stirling and Lisburn.

Benefits: 25 days annual leave plus bank holidays, increasing with service, two paid journey days for more sustainable travel, an 11% employer pension contribution, life assurance, enhanced sick and family leave, health cash plan, Employee Assistance Programme, flexible working, free BTO training courses, retail and wellbeing discounts, cycle to work scheme, coaching and mentoring.

Culture: A supportive and inclusive workplace with plenty of autonomy, active staff networks and a strong commitment to sustainability.

About the charity:

At BTO, birds are more than a passion; they’re a powerful lens through which to understand the world around us. For nearly a century, their science has shaped national conservation policy, fuelled grassroots volunteering and helped build one of the most impressive biodiversity datasets in the UK.

Working across all four nations, BTO combines robust scientific research with a belief in the power of people to bring about positive change.

About the role:

As Philanthropy Manager, Major Donors, you’ll take the lead on developing relationships with existing and prospective major donors, inspiring them to make significant gifts to BTO.

You’ll manage a portfolio of supporters and prospects, creating personalised cultivation and stewardship plans that bring people closer to BTO’s work and build long term support.

Working closely with the Head of Fundraising, senior leadership and trustees, you’ll identify and research new prospects, develop compelling proposals and cases for support, and create bespoke opportunities to engage donors through meetings, events and presentations.

You’ll have real scope to influence how the programme develops and help build a sustainable source of philanthropic income for BTO.

About you:

We’re looking for someone who is:

Experienced in securing five and six figure gifts and growing income from major donors or other philanthropic sources.
A natural relationship builder who can engage and inspire a wide range of people.
An excellent communicator and storyteller, able to develop compelling proposals and donor communications.
Strategic and organised, with strong prospect research, pipeline management and planning skills.
Confident working independently while collaborating effectively with colleagues, senior leaders and trustees.
Creative, proactive and excited by the opportunity to grow a major donor programme.

You don’t need to be an ornithologist. An interest in birds, nature, biodiversity or the environment would be wonderful, but what matters most is your ability to build genuine relationships and inspire people to support an important cause.

If you’re excited by the opportunity to connect people with BTO’s work and secure the philanthropic support that will help its science and conservation impact grow, we’d love to hear from you.

How to apply:

Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Deadline: 9am, Monday 12^th October
One Stage Interview: 22^nd and 23^rd October (Virtual)

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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EA to CEO (mat cover)

Permanent

Full-time

Job ID:

116489

Published date:

22-09-2026

Summary

Charity People is delighted to be recruiting on behalf of the Florence Nightingale Foundation (FNF) for an experienced Executive Assistant to provide maternity cover for this pivotal role at the heart of the organisation.

The Florence Nightingale Foundation develops nursing and midwifery leaders at every stage of their careers, enabling them to stay, thrive, lead and transform health and care. Through leadership programmes, scholarships, policy influence and professional development, the Foundation supports healthcare professionals across the UK and internationally.

This is an opportunity to join a highly respected charity at an exciting stage of growth and transformation. Working closely with the CEO, Executive Team and Board, you'll play a central role in ensuring the smooth running of governance, executive support and organisational coordination.

Job Details

Role:                Executive Assistant (Maternity Cover)
Salary:             £39,898
Contract:         Fixed-Term Contract (up to 12 months)
Hours:             35 hours per week
Location:         London SE1 with hybrid working
Reports to:      Chief Executive Officer
Interviews:      October 2026
Start Date:      November 2026 preferred, allowing for handover with the current postholder

About the Role

This is a varied and fast-paced Executive Assistant role supporting a busy CEO and Executive Team within a small but ambitious charity.

You'll provide high-level executive support while also coordinating Board and Committee activity, helping to ensure effective governance, communication and organisational efficiency. The role suits someone who enjoys taking ownership, thrives on variety and can confidently work with senior stakeholders.

Key responsibilities include:

Providing proactive support to the CEO, Executive Team and Board Chair
Managing complex diaries, meetings and travel arrangements
Preparing presentations, reports, board papers and briefing documents
Coordinating Board, Committee and AGM meetings
Taking accurate minutes and tracking actions
Supporting trustee recruitment, induction and development
Maintaining governance records and supporting compliance requirements
Supporting organisational projects and continuous improvement initiatives
Acting as a trusted point of coordination across the Foundation

About You

We're looking for an experienced Executive Assistant who is highly organised, adaptable and able to work confidently with senior leaders.

The successful candidate will be comfortable operating in a fast-moving environment where priorities can change quickly. You'll have excellent judgement, strong attention to detail and the confidence to manage competing demands while maintaining a calm and professional approach.

You'll bring:

Previous Executive Assistant experience supporting senior executives
Experience supporting Boards, Committees or governance processes
Strong organisational and prioritisation skills
Excellent communication and relationship-building abilities
Experience preparing papers, reports and meeting documentation
High levels of discretion and professionalism
Confidence working independently and using your initiative
Strong digital and technology skills
Experience working within a charity, membership body, healthcare or public sector environment would be advantageous

Why Join the Florence Nightingale Foundation?

The Foundation offers a collaborative and supportive working environment where every member of the team contributes to improving health and care outcomes.

Benefits include:

27 days annual leave plus festive closure days
Hybrid and flexible working
Generous pension contributions
Employee assistance programme
LinkedIn Learning access
Ongoing professional development support
A friendly and highly committed team culture

This is an excellent opportunity for an experienced Executive Assistant who enjoys governance, thrives in a collaborative environment and wants to contribute to an organisation making a genuine difference across health and care.

If you're an Executive Assistant, Senior Executive Assistant, Governance & Executive Officer, Board Support Officer or EA to a CEO looking for your next opportunity, we'd love to hear from you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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Office Manager

Permanent

Full-time

Job ID:

116886

Published date:

22-09-2026

Summary

Charity People is delighted to be partnering with the British Society for Haematology (BSH) to recruit their next Office Manager.

BSH is a leading UK professional membership organisation dedicated to advancing the study and practice of haematology. Supporting nearly 4,000 members across the UK and internationally, the Society delivers clinical guidelines, education, research support and professional networking that help improve patient care.

As BSH continues to grow and modernise, they are seeking an experienced Office Manager to oversee the smooth running of the organisation's operational infrastructure and internal services.

Job Details

Role:                Office Manager
Salary:             £45,000
Contract:         Permanent, Full Time
Location:         100 White Lion Street, London, N1 9PF
Hybrid:            Flexible hybrid working (typically two days per week in the office)
Reports to:      Director of Corporate & Membership Services
Interviews:      October 2026

About the Role

This is a broad operational role responsible for ensuring the organisation runs efficiently on a day-to-day basis. You'll oversee facilities, suppliers, contracts, IT coordination, health & safety and HR administration, while supporting the continued improvement of systems and processes across the Society.

Key responsibilities include:

Managing office facilities, maintenance and suppliers
Acting as the key contact for outsourced IT providers
Managing contracts, procurement and service performance
Coordinating operational processes and continuous improvements
Overseeing health & safety and organisational compliance
Supporting HR processes including onboarding, training and employee records
Liaising with external advisors including HR, legal and health & safety providers
Line managing the Governance & Executive Officer

About You

We're looking for a practical and organised operations professional who enjoys creating structure, solving problems and improving ways of working.

You'll bring:

Experience in office, operations or facilities management
Experience managing suppliers and service providers
Strong organisational and project coordination skills
Confidence working with systems and outsourced partners
Experience supporting HR or organisational processes
Excellent communication and stakeholder management skills
A proactive, solutions-focused approach

Previous experience within a membership body, charity or professional organisation would be beneficial but is not essential.

Why Join BSH?

This is an opportunity to join a growing organisation at an exciting stage of development. You'll play a key role in strengthening operational effectiveness, improving internal processes and supporting the delivery of work that has a direct impact across the haematology profession.

If you're currently an Office Manager, Operations Manager, Business Support Manager or Facilities Manager looking for a broad and rewarding operational role, we'd love to hear from you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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