Charity People Engagement Hub

Head of Events and Supporter Engagement

St Vincent's Centre, Carlisle Place, London, SW1P 1NL, UK

Permanent

Full-time

Job ID:

104819

Published date:

12-12-2025

Summary

Charity People is delighted to be partnering with The Passage to recruit an exceptional interim Head of Supporter Engagement and Events for a maternity cover contract.

This is a pivotal leadership role within The Passage’s Fundraising and Communications team, responsible for driving supporter engagement and delivering a diverse portfolio of fundraising programmes. From special events and individual giving to community fundraising and celebrity ambassador engagement, this role ensures supporters are at the heart of everything The Passage does.

About The Passage
The Passage are an incredible charity based in Westminster providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. Last year, they supported over 2,000 people experiencing, or at risk of, homelessness.

Location: London, with some hybrid working
Salary: £56,960
Contract: Maternity Cover (exact dates TBC)
Annual Leave: 33 days including Bank Holidays
Hours: 40 hours per week

The Role

As Head of Supporter Engagement and Events, you will lead a talented team to grow and diversify income streams, ensuring a first-class supporter experience. As part of the Senior Management Group, you will also contribute to organisational strategy and represent The Passage externally.

Key Priorities During the Contract

For the duration of the maternity cover, the successful candidate will focus on:

Personally leading the development and delivery of core events including Garden Party, Big Sports Quiz, A Little Night Music, and Laughter to the Rafters.
Developing and implementing processes to streamline, improve and enhance supporter data and communications.

Leading the implementation of the supporter journey strategy, collaborating with colleagues across fundraising and communications to ensure a seamless, personalised, and data-driven experience for all supporters.

Managing relationships with Passage Ambassadors, particularly Dara O’Briain, who plays a key role in our annual comedy event, Laughter to the Rafters.
Working closely with the Head of Development to enhance the special events programme and identify opportunities to uplift income across corporate, trust and major donors.
Provide coaching and direction to a multi-functional team, fostering collaboration and innovation.
Budget Management: Prepare accurate forecasts and monitor KPIs to achieve ambitious income targets.

About You

We are looking for a dynamic and strategic leader with:

Proven experience in developing and implementing successful fundraising strategies.
A track record of achieving and exceeding income targets.
Expertise in event planning and delivery at a senior level.
Strong leadership skills and experience managing multi-functional teams.
Ability to leverage celebrity involvement and deliver exceptional supporter stewardship.
Financial acumen and experience managing budgets and KPIs.

To apply

To register your interest in this brilliant opportunity and request a job pack, please send your updated CV to Kevin Croasdale (kevin@charitypeople.co.uk) from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up call.

Key Dates:

Closing Date: Midday Monday 12th January

Interviews Stage 1 w/c 19^th January

Interviews Stage 2 and Offer -w/c 26^th January

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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Community Fundraising Officer

2nd Floor, 89 Albert Embankment, London, SE1 7TP

Permanent

Full-time

Job ID:

103692

Published date:

11-11-2025

Summary

Job pack Community Fundraising Officer

A message from our directors

Dayna Ferdinandi Director of Fundraising

& Communications

Victoria Wareham Director of Operations

& Development

We’re excited that you’re thinking about joining Team Dystonia UK and supporting our mission.

At Dystonia UK, people living with dystonia are at the heart of everything we do. Working closely with our community, we’ve built a deep understanding of what life is really like with dystonia and together, we provide vital support across the UK.

For over 40 years, we’ve been proud to be the only national charity supporting people with dystonia, championing a community that is too often overlooked or forgotten.

You’ll be joining a small but dedicated and passionate team, supported by an incredible group of volunteers and partners. We offer a vibrant, flexible, and collaborative working environment where every team member plays an active part in making a difference.

We hope that through this pack, you’ll feel inspired to apply and join us in helping improve the lives of people living with dystonia.

First established as The Dystonia Society in 1983, today, we are the only UK national charity dedicated to helping people living with dystonia.

We connect the community across the UK at online and in person events, support group meet ups and through our ‘Dystonia Matters’ magazine and podcast. We empower the community providing advice and information through our website, webinars and events. We champion our community through national campaigns and lobbying for improved NHS services and better awareness of the condition. We celebrate our community at every opportunity magnifying their voices and experiences.

Dystonia UK is at the heart of the dystonia community - children and adults with dystonia, carers and clinicians, fundraisers and families, healthcare professionals and our amazing members and supporters, all working side by side.

Who we are

Our mission and work In the UK there are thought to be around 100,000 people living with dystonia, a neurological condition that causes uncontrollable muscle spasms.

Our mission is simple. We exist to give hope and support to everyone living with dystonia and to create UK and worldwide awareness.

We think dystonia matters because:

An estimated 100,000 people in the UK have dystonia. People with dystonia deserve improved access to treatments. There is still no cure for dystonia.

We are here for everyone living with dystonia.

Dignity We treat everyone with kindness and respect, ensuring every person living with dystonia feels seen, heard, and valued.

You-centred We put people at the heart of everything we do, listening to and acting on the needs of those living with dystonia.

Supportive We stand beside everyone with dystonia. We are empathetic and encouraging in our approach.

Transparent We are honest and open about the way we do things and the realities of living with dystonia.

Open-hearted We welcome everyone with warmth and without judgment, creating space for all experiences.

Naturally Reflective We take time to actively listen, evaluate, and grow - ensuring our work remains responsive and relevant.

Inclusive We welcome everyone, no matter your story. Dystonia doesn’t discriminate and neither do we.

Ambitious We are driven to create meaningful change and a better future for everyone living with dystonia.

Our values

We are a small national charity operating across the UK. We work on the phone, online and in person at the very heart of the dystonia community.

Our culture is friendly, flexible, and focused on achieving real impact together. We know that our people are our greatest strength, so we work hard to create a supportive and rewarding environment where everyone can thrive.

We offer: Flexible working - with the opportunity to work remotely and agree a pattern based around our core working hours that suits both you and the organisation. Hybrid working - with access to our central London office, close to the River Thames. Generous holiday allowance - 25 days plus bank holidays (pro rata for part-time staff). Pension scheme - competitive employer contribution. Learning and development - access to training and professional development opportunities. Employee wellbeing support - free, confidential 24/7 helpline offering specialist information and guidance. Collaborative culture - regular opportunities to share feedback and help shape how we work.

Our ways of working

As Community Fundraising Officer, you will play a vital role in growing and strengthening Dystonia UK’s community fundraising activity to ensure we reach and exceed our fundraising targets. You will help bring our fundraising strategy to life by supporting and inspiring individuals, groups, and partners to raise funds and awareness across the UK.

Working closely with the Director of Fundraising & Communications, you will lead on the development of community and challenge events, ensuring every supporter has an outstanding experience from their first contact to their final thank you. You will build meaningful relationships that turn one-time fundraisers into lifetime supporters.

This is a varied and rewarding role where no two days are the same - from coordinating national campaigns and events, to creating engaging digital content and championing supporter stories that celebrate the strength of our community. You will bring creativity, energy, and excellent organisational skills to help ensure Dystonia UK continues to grow its fundraising and impact.

By joining us, you’ll be part of a small, passionate team that’s driving real change for people living with dystonia across the UK.

About the role

Dystonia UK 89 Albert Embankment

London SE1 7TP

www.dystonia.org.uk @DystoniaUK

Dystonia UK is the operating name of The Dystonia Society. The Dystonia Society is registered as a charity in England and Wales (1062595) and in Scotland (SC042127)

Read More Apply Now

Head of Individual and Corporate Giving

Philharmonic Hall, Hope St, Liverpool, L1 9BP, UK

Permanent

Full-time

Job ID:

102728

Published date:

21-10-2025

Summary

LIVERPOOL PHILHARMONIC - JOB DESCRIPTION

Title: Head of Individual & Corporate Giving

Responsible to: Chief Executive

Responsible for: Individual Giving & Fundraising Operations Manager, Major Gifts & Legacy Associate

The role will access partial support from the Development Officer, Trusts and Corporate who will report to the Head of Trusts and Foundations

Contract: Full time (35 hours) / Permanent. The role will require ability to work flexibly, across evenings and weekends

Principal Role

Head of Individual & Corporate Giving leads the implementation of Liverpool Philharmonic’s philanthropic and corporate strategy, driving growth in fundraising income and strengthening relationships with donors, patrons, members, and corporate partners. This pivotal leadership role ensures philanthropic support that sustains and advances the organisation’s artistic and educational mission.

The postholder will develop and deliver a comprehensive philanthropic strategy, cultivate and steward supporters, and foster strategic partnerships to maximise revenue and impact. They will co-lead and inspire a dedicated fundraising team, oversee campaigns and donor engagement events, and collaborate with the Major Gifts and Legacy Associate and other colleagues across the organisation to create compelling opportunities for philanthropic investment.

With responsibility for setting ambitious fundraising targets, the Head of Individual & Corporate Giving will report directly to the Chief Executive and communicate regularly on performance and opportunities to the Executive Team and relevant Board committees, ensuring transparency, accountability, and continuous growth. By championing donor and corporate recognition and building lasting relationships, the role will play a vital part in securing Liverpool Philharmonic’s future and expanding its reach in the community and beyond.

Responsibilities and duties

Delivery and development of Liverpool Philharmonic’s Philanthropic Strategy: Develop and execute a philanthropic strategy aligned with Liverpool Philharmonic's mission, vision, and goals. Continuously evaluate and refine strategies to maximise philanthropic revenue and support in collaboration with our Major Gifts and Legacy Associate.

Corporate Partnerships: Support and grow Liverpool Philharmonic’s cultivation and stewardship of corporate sponsors and partners, including negotiating sponsorship agreements, managing relationships, and delivering sponsorship benefits. Collaborate with the marketing and programming teams to create customised partnership opportunities aligned with corporate objectives and Liverpool Philharmonic's mission. Negotiate in-kind sponsorships and advertising opportunities, including on plasma screens and in ‘what’s on’ guide.

Fundraising Events and Campaigns: Plan, coordinate, and execute fundraising events, campaigns and communications, leveraging various platforms and channels to engage existing and prospective members and donors. Collaborate with internal stakeholders and empower development staff to ensure the success of fundraising events and initiatives.

Membership Cultivation and Stewardship: Cultivate, solicit, and steward relationships with donors, members, and corporate partners. Build and maintain a robust pipeline of prospective members, and corporates effectively communicating the impact of philanthropic support on Liverpool Philharmonic's programs and initiatives.

Leadership and Team Management: Co-Lead and inspire a team of fundraising professionals with Liverpool Philharmonic’s Head of Trusts and Foundations, providing guidance, support, and mentorship to maximise individual and collective performance. Foster a collaborative and results-driven culture within the development team, collaborating regularly with the Major Gifts and Legacy Associate.

Revenue Generation and Reporting: Set ambitious revenue targets and work closely with the Chief Executive to monitor fundraising performance, track progress against goals, and provide regular board reports to senior management and the board of trustees. Ensure GDPR compliance across the department.

Donor Recognition and Benefits: Develop and implement recognition programs and benefits for donors, ensuring appropriate acknowledgment of their contributions and fostering long-term engagement and loyalty.

Strategic Partnerships: Identify and cultivate strategic partnerships with other organisations, institutions, and businesses to enhance philanthropic opportunities and expand Liverpool Philharmonic's reach and impact.
In addition, the post-holder may be required to undertake other reasonable duties commensurate with their status and abilities and depending upon the requirements of Liverpool Philharmonic.

Person Specification

Experience:

Essential

Significant experience in senior fundraising, development, or philanthropy leadership roles, ideally within the arts, culture, or not-for-profit sectors.
Proven track record of securing philanthropic donations from individuals and corporate partners.
Demonstrable success in developing and implementing fundraising strategies that deliver sustained income growth.
Experience in leading, motivating, and developing high-performing teams to achieve ambitious targets.
Strong background in cultivating and stewarding long-term relationships with members, donors and stakeholders.
Experience in managing fundraising events and campaigns that engage diverse audiences.
Familiarity with reporting to boards, senior executives, or governance structures, with the ability to provide clear performance updates and insights.

Knowledge, skills and competencies:

Essential

Excellent relationship-building and communication skills, with the ability to inspire trust and confidence.
Strategic thinker with strong analytical and planning skills, capable of aligning fundraising strategies with organisational goals.
Strong leadership qualities with a collaborative, supportive, and motivational approach.
Persuasive and compelling presentation skills, able to convey the impact of philanthropy in both written and verbal formats.
Results-driven, with resilience and determination to meet and exceed ambitious income targets.
Familiarity with CRM systems and data-driven approaches to donor management and prospect research.
High level of professionalism, integrity, and discretion when dealing with donors and sensitive information.
Strong organisational skills and ability to balance strategic oversight with hands-on involvement.
A passion for Liverpool Philharmonic’s mission and programmes.

Personal style and behaviour:

Essential

To be guided by our core values, to ‘enhance and transform lives through music’ to have enthusiasm and commitment to Liverpool Philharmonic’s mission.

To ensure in every aspect of this role, your work aligns with our values:
- Passionate about music
- Ensemble
- Excellent
- Welcoming
Commitment to Diversity, Equality and Inclusion, and shows respect for the views and actions of others.
Flexible approach to working
Team player

Please note: This job description reflects the current position. It does not preclude change or development that may be required in the future.

Equal Opportunities Statement

Liverpool Philharmonic transforms lives through music. We champion equity, diversity, inclusion, and belonging throughout our organisation, our activities, and in the artists and music genres we present.

Our team is a dynamic group of people from all walks of life, united in our passion for music. We’re committed to ensuring that everyone feels welcome and everyone is able to thrive, regardless of who they are and where they are from. We are committed to developing a more diverse workforce through encouraging applicants with the skills and experience that help us to widen our perspective and better serve the needs of the Liverpool City Region and our communities.

We particularly encourage applications from individuals from disabled, minority ethnic, and working-class communities as these groups are currently underrepresented within the creative industries.

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