Marketing Officer
Department: Communications and Development
Hours: This role is available full-time, 35 hours per week, Monday – Friday.
Salary: £ 25,000 – 28,000
Location:
All Into Film staff work in a hybrid working pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role.
Reports to: Marketing Coordinator
Direct Reports: None
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
We also offer a range of staff benefits.
Role Summary
The Marketing Officer role plays an integral part in the Marketing team, supporting the Marketing Coordinator to plan, execute, track and evaluate campaigns that promote the Into Film programme. The Marketing Officer has responsibility for delivery of our marketing email communications.
Main Responsibilities:
- Marketing of Into Film email communications – management and scheduling of all email communications to Into Film database and external audiences, management of email communication’s calendar, management of Email Service Provider (Salesforce Marketing Cloud), maintaining integrity of email contact list, and writing copy, building, segmenting and sending emails.
- Support Marketing Coordinator on planning, copywriting and coordination of the marketing of Into Film campaigns across paid, organic and earned media.
- Take the lead on delivery and evaluation of specific marketing campaigns across the Into Film offer, when requested across the academic year.
- CRM reporting, including setting up dashboards, creating effective reports and working closely with Product & Technology team to ensure CRM is being used to its full potential. Ensure work is driven towards meeting targets and achieves effective ROI.
- Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans.
- Responsible for rolling out best email practice across the organisation, supporting and training other colleagues on email and the Email Service Provider.
- Ensure all emails are on brand; both look and feel and tone of voice.
- Ensure all email campaigns adhere to GDPR consent and data capture regulations.
- Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns.
- Work with the Marketing Coordinator to implement, monitor and develop Into Film automated e-communications journeys to enhance both marketing and customer service experiences for our audiences.
- Manage any printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on brand and produced in an environmentally friendly way.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Essential:
- Experience of managing email campaigns for a variety of audiences, including drafting content, Email Service Provider (ESP) management (ideally Salesforce Marketing Cloud), A/B testing and performance analysis.
- A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it in order to inform on-going activity.
- Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRM’s and ESPs.
- Experience of using Customer Relationship Management systems (ideally Salesforce) to segment audiences, create campaigns, target audiences and report on activity.
- Experience of managing marketing and communications campaigns across owned, paid and earned channels.
- Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs.
- Experience of copywriting and producing content for a range of channels and audiences.
Desirable:
- A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives.
- Familiarity with the Microsoft Office 365.
- A love and knowledge of film.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
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