Charity People Engagement Hub

Senior Finance Officer

London, UK

Temporary

Full-time

Job ID:

95993

Published date:

17-06-2025

Summary

worldheartbeat.org

Application Pack Senior Finance Officer

As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.

It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.

The Role

World Heart Beat is a registered music charity. Its programmes enrich the lives of children and young people, and its communities. We place social justice

at our heart, providing equality of access through the removal of financial barriers to all, and giving a voice

to those who are underrepresented.

About Us

Join our small, dedicated team that lives and breathes music! At World Heart Beat, we are passionate about empowering young people through music education, performance, and opportunities that change lives. We are a warm, welcoming, and dynamic organisation that thrives on collaboration, creativity, and community. With us, you’ll be more than just a Senior Finance Officer—you’ll be part of an organisation that brings music and joy to young people and beyond. Plus, we offer great perks like free concert tickets, generous discounts in our café, and a fantastic team that values both hard work and fun. If you love numbers as much as we love music, we’d love to hear from you!

Why Work With Us?

Role Description Financial Planning

Lead on the annual budget preparation process, including creating regular reports for the Board of Trustees, senior management team, and project managers. Contribute financial information required for funding applications as needed by the Fundraising team. Maintain and regularly update cash flow forecasts.

Financial Management & Bookkeeping Prepare regular management accounts and associated reports for budget holders, senior management, and the Board of Trustees, providing analysis to inform decision-making and organisational planning. Maintain oversight of finance systems, processes, and procedures, ensuring they are fit for purpose. Oversee, manage and assist with bookkeeping tasks, ensuring accurate and timely financial record-keeping, including:

Purchase/sales ledger management Batch/individual payments Bank reconciliations Petty cash management Credit card management International payments Processing invoices and receipts Maintaining financial records in accounting software (Xero preferred)

Role Description

Financial Management & Bookkeeping (continued) Ensure payments are made in a timely and controlled manner. Ensure that student payments are diligently followed up on and accurately accounted for, maintaining clear records and addressing any outstanding balances in a timely manner. Manage monthly payroll submissions, working with World Heart Beat’s accountants, and reviewing reports to ensure payroll accuracy. Support bookkeeper with various tasks as and when needed including payroll Respond to queries related to pension and payroll matters. Ensure HMRC reporting and payments are carried out on time, including Income Tax/NICs and Foreign Entertainer withholding tax. Oversee Gift Aid claims and submission Prepare monthly VAT submissions, coordinating with World Heart Beat’s accountants. Provide financial information for funder reports as required, including Arts Council England (ACE) NPO reporting.

Role Description Financial Accounting

Ensure compliance with financial policies, governance, legislation, and data regulations. Manage relationships with external accountants, ensuring timely preparation of annual accounts for both the charity and its commercial subsidiary. Work closely with the bookkeeper to ensure robust and effective financial data capture. Maintain and report on restricted and unrestricted funds, ensuring compliance. Record and manage Fixed Assets registers and depreciation schedules. Reconcile monthly financial processes, including commercial activities, ticket sales, café transactions, performance settlements, and intercompany transactions.

Business Administration Oversee key business contracts, including pre-paid credit cards (Equals) and batch payment systems (Telleroo). Ensure all operational finance tasks are completed accurately and on time. Ensure financial compliance across the organisation. Undertake other duties or specific projects as required.

Person Specification Skills and Experience

Qualified by experience (essential), minimum three years. Previous experience working in a small finance team. Demonstrable experience in bookkeeping, financial planning, budget management, and reporting at a senior level. Ability to interpret and communicate financial information effectively to non-financial staff. Knowledge of charity finance regulations, including SORP and relevant compliance frameworks. Proficiency in accounting software (Xero preferred) and Microsoft Office, particularly Excel. Strong attention to detail and commitment to professional standards. Organised, methodical, and able to meet deadlines. Strong interpersonal skills with the ability to maintain positive working relationships. Willingness to adapt in a fast-paced environment.

Personal Attributes Positive and forward-thinking. Ability to work independently and take initiative. Highly organised and detail oriented. Passionate about music and/or the arts and their impact on society. A strong team player and active contributor.

HEALTH AND SAFETY All employees must undergo a DBS check and adhere to WHB’s Health and Safety policies. Safeguarding children and young people is a core responsibility, and all staff must comply with WHB’s Child Protection Policy.

TERMS & CONDITIONS World Heart Beat is committed to fostering a diverse, inclusive, and supportive workplace. We welcome applications from all backgrounds and ensure equal opportunities regardless of race, religion, gender, age, or disability status. Flexible working arrangements are supported where possible.

Further Role Details

Role: Senior Finance Officer Reporting to: James Gero, CEO Company: World Heart Beat Music Academy/CIC Line Manager For: Bookkeeper (Freelance) Contract/ Hours: 0.8 FTE, equivalent to 32 hours per week (with 1 hour for lunch included) Salary: £35,000 - £37,000 per annum, pro rata, dependent on experience. Benefits: Contributory pension scheme, discounts at our café, free concert tickets Location: Office based, WHB at Embassy Gardens, Ponton Road, SW11 7BD (adjacent to the US Embassy) Holiday: 28 days including public and bank holidays (Pro Rata)

Please provide a copy of your current CV together with a covering letter explaining why you are interested in the position and how your skills and experience aligns with the person specification.

Please include the names of two referees, one of which must be your most recent employer. References won’t be taken up without your consent.

Your letter, CV and EO monitoring form should be emailed to General Manager, at: recruitment@worldheartbeat.org

Application Deadline: By 9am, Monday 19th May 2025.

Interviews: Will be undertaken shortly thereafter.

Application Process

Read More Apply Now

Marketing Officer

Permanent

Full-time

Job ID:

95828

Published date:

10-06-2025

Summary

Marketing Officer

Department: Communications and Development

Hours: This role is available full-time, 35 hours per week, Monday – Friday.

Salary: £ 25,000 – 28,000

Location:

All Into Film staff work in a hybrid working pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role.

Reports to: Marketing Coordinator

Direct Reports: None

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

We also offer a range of staff benefits.

Role Summary

The Marketing Officer role plays an integral part in the Marketing team, supporting the Marketing Coordinator to plan, execute, track and evaluate campaigns that promote the Into Film programme. The Marketing Officer has responsibility for delivery of our marketing email communications.

Main Responsibilities:

Marketing of Into Film email communications – management and scheduling of all email communications to Into Film database and external audiences, management of email communication’s calendar, management of Email Service Provider (Salesforce Marketing Cloud), maintaining integrity of email contact list, and writing copy, building, segmenting and sending emails.

Support Marketing Coordinator on planning, copywriting and coordination of the marketing of Into Film campaigns across paid, organic and earned media.

Take the lead on delivery and evaluation of specific marketing campaigns across the Into Film offer, when requested across the academic year.

CRM reporting, including setting up dashboards, creating effective reports and working closely with Product & Technology team to ensure CRM is being used to its full potential. Ensure work is driven towards meeting targets and achieves effective ROI.

Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans.

Responsible for rolling out best email practice across the organisation, supporting and training other colleagues on email and the Email Service Provider.

Ensure all emails are on brand; both look and feel and tone of voice.

Ensure all email campaigns adhere to GDPR consent and data capture regulations.

Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns.

Work with the Marketing Coordinator to implement, monitor and develop Into Film automated e-communications journeys to enhance both marketing and customer service experiences for our audiences.

Manage any printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on brand and produced in an environmentally friendly way.

General Responsibilities:

Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
Contribute to long term planning to ensure growth in line with demand and resources.
Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Essential:

Experience of managing email campaigns for a variety of audiences, including drafting content, Email Service Provider (ESP) management (ideally Salesforce Marketing Cloud), A/B testing and performance analysis.

A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it in order to inform on-going activity.

Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRM’s and ESPs.

Experience of using Customer Relationship Management systems (ideally Salesforce) to segment audiences, create campaigns, target audiences and report on activity.

Experience of managing marketing and communications campaigns across owned, paid and earned channels.

Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs.

Experience of copywriting and producing content for a range of channels and audiences.

Desirable:

A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives.

Familiarity with the Microsoft Office 365.

A love and knowledge of film.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Read More Apply Now

Marketing Manager

Oldham, UK

Permanent

Full-time

Job ID:

93654

Published date:

23-05-2025

Summary

Marketing Manager

Responsible to: Marketing and Commercial Director

Responsible for: Marketing Assistant

Location: Oldham, Greater Manchester or Hybrid.

Salary: £28,000 - £30,000 (pro-rata) - depending on experience

Hours: 30 - 37.5 hours per week

Contract: 12 months fixed term, with opportunity to extend (funding dependent)

About Oldham Coliseum Theatre

We’re a charity with a long tradition of producing and presenting theatre.

We have an ambitious plan to present cultural experiences in venues and public spaces across Oldham to provide entertainment, inspiration and joy.

We create ambitious, relevant and outstanding theatre and provide opportunities for people to express their voice, be creative and develop careers in the creative industries, in Oldham and beyond

We work closely with our partners to deliver an outstanding cultural strategy that inspires a sense of place, pride and identity.

About the job

Our Marketing Manager is an essential part of our team. They’ll have a passion for the arts and for audiences and will have experience of delivering effective and creative campaigns that will attract broad audiences and meet our financial targets. They feel passionate about creating a thriving creative culture in Oldham and have a naturally collaborative style.

The Role

You’ll plan, deliver and evaluate marketing campaigns for our own productions and a range of other theatrical experiences in venues across Oldham to attract diverse audiences and meet our financial targets, using audience insight and data to inform your approach.
You’ll manage our digital content including our website and social media channels. You’ll be able to create fab written and video content and will take lovely photos to document our creative endeavours.
You’ll be able to work with colleagues, suppliers, artists, collaborators and funders to find creative ways to tell our stories and to get amazing value for money from our budgets.
You’ll manage our direct marketing activity, via email and by developing strong relationships with audiences, members and stakeholders.
You’ll form positive relationships with local, regional and national media to secure coverage for our programme and Oldham Coliseum Theatre’s strategic priorities.
You’ll manage the Marketing Assistant.

The skills and experience we’re looking for

A minimum of 2 years experience in managing multi channel marketing campaigns, ideally in the arts or experiential sector.
Knowledge of website and CRM platforms.
Experience of using email software and creating content for emails
A creative flair for creating content (eg design, photo, film, copy) for digital platforms.
Experience of using audience insight and data to inform your marketing practice.
Experience of managing or supervising a small team.

Things that would be nice to have (but not essential)

A qualification in marketing or a higher qualification in a related subject.

Experience with equality, diversity and inclusion programmes or in managing audience development projects.

Deadline for applications: 10am on Friday 28 February

Interviews will be held in Oldham or online Wednesday 5 March

Read More Apply Now

Development Manager

Oldham, UK

Permanent

Full-time

Job ID:

93655

Published date:

23-05-2025

Summary

Planning Document for Development Manager Recruitment February 2025

This document is designed to ease and speed the process of recruitment for a Development Manager at Oldham Coliseum Theatre. The aim is to appoint the role ahead of the reopening of the Fairbottom Street theatre site and the 2025 Pantomime launch.

Suggested Timeline
Job Description Draft
Salary Benchmarking
Recruitment Plan
Interview Questions

Suggested Timeline

W/c 24 Feb – Job description, Job pack and recruitment marketing plan signed off, agree recruitment team and panel for interview and lead for all applicant communications.

W/c 31 March – Job vacancy live and promoted for 4 weeks close date Monday 31 March 5pm

Wednesday 3 April – Shortlist applicants

W/c 7 April and/or W/C 14 April – First and Second Interviews

Wednesday 30 April - Written Offer Accepted and start date agreed.

Anticipated start date could range from June-August dependent on notice periods and keeping to timeframe of recruitment.

Job description

Job Title: Development Manager

Salary: £XXX per annum

Location: Hybrid working between office space, theatre and home working

Reporting to: XXX

Term: Full-time 37.5 hours a week (with occasional early mornings, evenings and weekends)

Purpose

This role is responsible for developing and executing strategies to secure financial support for Oldham Coliseum Theatre by identifying potential donors, cultivating relationships, planning fundraising events, managing grant applications, and overseeing all aspects of the organisation's fundraising efforts to achieve financial goals and support its artistic productions, core costs, special projects and our outreach work with schools and communities.

Working closely with the CEO, Marketing, Programme and Venue teams, this position suits a fundraising professional able to be the main day-to-day point of contact for fundraising and sponsorship and lead on fundraising responsibilities across campaigns and long-term revenue projects, raising funds through a variety of income streams including individual giving, corporate fundraising and trust and foundation applications. The role will have high levels of autonomy and allow the post holder to help shape the future of the organisation by securing sustainable and multi-year funding to enable growth.

Key Responsibilities

Support the Chief Executive Officer to deliver the organisations vision and business plan
Deliver the fundraising plan with support from the wider team, achieving an annual income target and managing department expenditure to maximise profit and return on investment
Identify potential funders and develop high quality funding applications and sponsorship proposals to a range of funders including trusts & foundations, public organisations, corporate sponsors and individual donors.
Establish and develop a pipeline of potential and existing individual donor and corporate donors making informed, well-targeted and successful approaches and account managing high value donors
Drive individual giving trialing new methods, campaigns and appeals
Deliver cultivation and stewardship events to keep supporters engaged and inspired
Supporting the CEO to manage relationships with key organisations, including Arts Council England and Oldham Council
Work closely with the Marketing team to design and execute fundraising appeals
Develop excellent relationships with supporters to maximise opportunities for sustainable, scalable and multiyear income
Raise the profile of Oldham Coliseum Theatre as a charity with individuals and business community acting as an ambassador for the organisation at external and internal events
Manage the administrative requirements of gifts, ensuring prompt acknowledgement and timely reporting

General

Ensure the highest level of donor care of sponsors and supporters
Maintain accurate records, develop projections and produce high quality reports to the Chief Executive and Trustees on activity and achievements against fundraising targets
Lead by example with robust fundraising systems and processes
Maintain a solid understanding of the external funding environment, keeping up to date with funding policies trends and developments in the sector
Adhere to ethical and legal fundraising best practice keeping up to date with any changes in fundraising legislation and complying with fundraising regulator

Contribute to the overall success of the organisation, including attracting new audiences and delivering high quality experiences.

This job description outlines the principal responsibilities and duties of the post holder. It isn’t meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes of legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Additional information

This is a full-time post, 37.5 hours per week, primarily working set days between Monday to Friday, but with the occasional need for evening, weekend or bank holiday working.

The post holder will be required to attend events, particularly those connected with responsibilities of the post.

Candidates must demonstrate that they can fulfil the requirements of the post.

The post will have a three-month probationary period. After the probationary period the post is subject to one month’s notice on either side.

The annual leave entitlement for this post is XXX per annum.

[Pension scheme and/or Benefits e.g ticket allocation]

[Expenses and Travel]

[Inclusion statement such as ‘Oldham Coliseum Theatre welcomes applications from people with protected characteristics.’]

Oldham Coliseum Theatre is an equal opportunities employer, dedicated to providing an inclusive and accessible experience for everyone who engages with the theatre. We are Disability Confident Committed. We encourage applications from people of all backgrounds in order to reflect the diversity of our work and communities. All appointments will be made on merit.

If you would like to discuss any of this information, request a printed version, large print or dyslexia friendly application pack, please don’t hesitate to get in touch by emailing XXX

[Health and Safety statement such as The post holder is required to carry out their duties in accordance with Oldham Coliseum Health and Safety policies and procedures.’]

[Diversity Statement such as ‘The postholder is required to always have due regard to equal opportunities, and to work in a fair and reasonable manner towards all people, ensuring service standards are maintained for all cultures.’]

Person Specification

Essential	Desirable
Experience
At least two years’ fundraising experience, ideally including managing a fundraising campaign or setting up new income streams Demonstrable track record in securing donations Experience of maintaining donor records and producing reports. Proven success in maintaining excellent donor stewardship Budget management experience	Experience of working at a performing arts venue or broader experience in the arts Track record of organising and delivering supporter events
Knowledge
Ability to write a compelling case for support and to communicate this effectively face-to-face and in written copy Knowledge of the wider charity sector and fundraising environment Knowledge of data protection regulations	Active interest and understanding of the Arts sector Interest in developing knowledge and best practice in new and emerging charity giving trends
Skills
Ability to develop and manage fundraising strategy and campaigns Ability to inspire and engage colleagues in fundraising and development Excellent communication and ability to promote the vision that generates enthusiasm and support for Oldham Coliseum Theatre effectively with a wide range of people in person and online Working proactively with partners and representatives of other organisations Excellent I.T. skills Strong networking skills Excellent time and project management skills, with the ability to juggle competing demands and deliver to deadlines Ability to represent the organisation at external events where required	A confident public speaker Ability to maximise digital fundraising opportunities
Qualities
Commitment to Equal Opportunities and Cultural Diversity A passion to contribute to Oldham Coliseum Theatre vision and strategy A collaborative approach and the ability to work effectively as part of a team contributing to creating an inclusive and respectful environment Attention to detail Able to build good relationships and work in a supportive manner alongside colleagues Self-motivated and able to work independently and contribute to wider team Ability to manage own professional and personal development and willingness to learn
Qualifications
Relevant GCSEs and work experience	Degree, or professional fundraising qualification

Salary Benchmarking

Looking at the current jobs market, fundraising for similar or comparable roles:

FT Fundraising Manager Harrogate Theatre - £28,000 - £32,000
FT Fundraiser Chester - £30,000
FT Philanthropy and Trusts Fundraiser Leicester - £29,000 - £36,000
FT Major Donor and Individual Giving Fundraiser Leeds - £35,000 - £37,000
FT Individual Giving Fundraiser Liverpool £34,000
FT Trusts and Grants Manager Remote £35,000 - £38,000
FT Corporate Fundraising Manager Nottingham £35,000
FT Fundraising Manager Midlands £35,000 - £38,000

A salary of £34,000 Pro Rata feels competitive for the vacancy and, when budget permits, this team could grow to increase seniority and salary of the Manager position and bring in an Officer level at circa £30k and Assistant role at circa £24k to meet the rising workload of a fully functioning fundraising team.

Recruitment Plan

Recruiters

If a recruiter can be used, a regional charity expert would bring the greatest value such as Amelia Lea from Charity People. Rough costs have been requested and will follow on once received but would be approx. 15% salary cost. Whilst this is a high cost without a dedicated HR Manager or Development Director it might be worth the investment to bring in support. It’s also worth thinking about the risk and cost of not being successful with the recruitment process and loss of momentum if the post isn’t filled before the theatre reopens.

Amelia Lee (She/Her)

Regional Director
0161 8508916

07809738477

Amelia@charitypeople.co.uk

CharityPeople.co.uk

Advertising and Promotion

OCT website and Socials

Charity Job – Package starting from £270 or £170 for new customers

https://www.charityjob.co.uk/recruiters/products/packages

Arts Jobs – Free of charge

Indeed – Free of charge

Linkedin – Free of charge

Chartered Institute of Fundraising - £50 for a single advert which is mailed out to about 1,900 fundraisers based in the North West or £80 for the advert and a follow-up reminder.

Posts on Fundraiser groups on Linkedin and Facebook such as NWDN (North West Development Network)

Interview Process

Recommend sharing the first two questions ahead of interview so candidates can have time to prepare thorough answers. Option to add a second interview with a more informal style and chance to discuss the role and the fit in more depth.

Interview Questions -

Share your thoughts on the current fundraising climate within the arts and charity sector and how that might influence your approach at Oldham Coliseum Theatre? Are there any specific opportunities you think we should focus on?

What would be your key priorities for the first three months in your role as Development Manager?

Can you talk us through your previous experience delivering to targets or achieving goals? Any examples of personal achievements of fundraising successes?

Can you provide an example of a successful written proposals or bids? Talk us through some of your experience applying for funds and reports in written form

A proportion of your time would be spent cultivating new and maintaining existing relationships. What would be your approach to keeping supporters engaged and inspired?

Leading on from the last question, how would you manage and maximise relationships with key organisations, including Arts Council England and Oldham Council?

Building excellent internal and cross-department relationships are vital for this role. How would you develop your influence with the Senior Management Team and other supporting departments?

What does inclusivity mean to you and how do you think this might apply to fundraising?

Read More Apply Now

Head of Commercial

Rotherham, UK

Permanent

Full-time

Job ID:

92635

Published date:

20-05-2025

Summary

Could you drive forward commercial income for one of the most breathtakingly beautiful heritage sites in the UK?

We’re ready to welcome a proactive and talented Head of Commercial to lead trading activity in support of an ambitious growth strategy, driving a bold step-change in the approach and delivery of commercial operations.

Salary                 £50k FTE
Location             Mostly onsite to support brilliant service delivery
Contract            2-years fixed term, full time (37.5) or reduced hours considered
Benefits             25 days with additional (up to 5 days) for length of service, 3% employer pension contribution
Culture              Grown up, flexible and accountable

About the organisation

In the heart of South Yorkshire, a giant of the heritage world is being reawakened. Once a political, social and economic powerhouse, today it is being brought back to life as a cultural, creative and community-driven hub.

Currently undergoing one of the most exciting and complex heritage regeneration projects of our lifetime, this preservation charity trust is now looking to build commercial foundations, to sustain and expand its impact for generations to come.

About the role

We’re looking for a commercially-minded leader to join the Senior Leadership Team, reporting directly to the CEO. This is a newly created role that will shape and deliver a bold commercial strategy across trading activities, including:

Hospitality and catering (on-site cafes, afternoon tea, events catering)
Retail (gift shop and bespoke product lines)
Weddings, corporate and charity events
Location hire for film and TV productions
Visitor experience and front-of-house operations

You'll lead the development of a dynamic, mission-driven commercial offer that enhances visitor experience and supports the organisation’s charitable purpose. This is an exceptional opportunity to make your mark, working for a nationally significant heritage site.

Who we’re looking for

You’re an experienced commercial leader from the hospitality, catering or retail sectors, with a proven ability to grow income, manage multiple revenue streams, and lead high-performing teams.

You’ll need the following skills and experience in your wheelhouse:

Strong business planning and budgeting skills
Confidence in negotiating contracts and building supplier relationships
Person-centred approach to leadership, customer service and collaboration
Track-record of innovating income generation from trading activity
Ability to work strategically and lead operationally
Continuous improvement mindset, striving to achieve operational excellence

Experience in heritage, culture, or the third sector is welcome but not essential – what matters most is your ability to bring energy, drive and commercial excellence to a purpose-led organisation.

To Apply

We’d love to hear from you – please get in touch with a copy of your CV or profile. If your experience meets the brief, then Amelia at Charity People will reach out to tell you more and explain how to apply.

Closing date: Thursday 5^th June
Interviews dates will be confirmed soon

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Read More Apply Now

Head of Relationships

Rotherham, UK

Permanent

Full-time

Job ID:

92636

Published date:

13-05-2025

Summary

Could you lead a bold new chapter in fundraising for one of the most breathtakingly beautiful heritage sites in the UK?

Wentworth Woodhouse is ready for a talented and visionary Head of Development to craft a compelling case for support, capturing its unique blend of culture, connection and community.

Salary                 £50k FTE
Location             Hybrid, between Wentworth Woodhouse (ideally 3 days) and home
Contract            2-years fixed term, full time (37.5) or reduced hours considered
Benefits             25 days with additional (up to 5 days) for length of service, 3% employer pension contribution
Culture              Grown up, flexible and accountable

We’re looking for a talented, entrepreneurial fundraising leader to join the ambitious team at Wentworth Woodhouse, working on what is arguably one of the most exciting and complex heritage regeneration projects of our generation. With momentum building and the potential for transformational fundraising, this is a pivotal role in the senior leadership team.

It’s a brand-new opportunity, designed to unlock the next phase of income generation and build lasting partnerships to support the mission to protect, preserve and celebrate history and heritage.

About the role

This is your chance to lead from the front, building a culture of philanthropy and forging strong, strategic relationships across all income streams. With a capital programme already underway, the focus is now on creating a compelling, revenue-led fundraising strategy that supports long-term sustainability.

You'll nurture a dynamic portfolio of prospects, donors and partners, with a sharp eye for identifying and converting new opportunities. Whether it's securing high-value support from corporate partners, trusts or high-net-worth individuals, or boosting local engagement and community giving, relationships will fuel everything you do.

This is a role for a strategist and a storyteller: someone who sees the big picture, while delivering on the day-to-day. Working closely with the CEO, you’ll shape partnerships, pitch new ideas, and lead on sponsorships and campaigns.

You’ll also be a key representative externally, building trust with stakeholders and inspiring their investment in the future.

Who we’re looking for

We’re looking for creativity, confidence and a values-led approach to relationships. You bring both strategic thinking and hands-on experience, with the credibility and influence to inspire trust and support.

Ideally, we’d love to see evidence of this in your profile:

A track record in corporate fundraising, sponsorship or strategic relationship management
Experience developing and delivering fundraising or business development strategies

Ability to influence and inspire, confident presenting to senior stakeholders

A creative and entrepreneurial approach to identifying and converting new opportunities
Excellent communication skills – both written and verbal – with a warm, professional approach
A collaborative mindset and the ability to work across teams and with senior stakeholders

You'll be joining a passionate and driven team, with the support to thrive and the freedom to lead.

To Apply

Closing date: Friday 23^rd May
Interviews dates will be confirmed soon

Read More Apply Now

Philanthropy Manager

Permanent

Full-time

Job ID:

94117

Published date:

08-05-2025

Summary

Philanthropy Manager

8-month FTC

£37,000-£38,000 FTE

Ideally full time 35 hours, flexible, would consider 4 days

Hybrid with 3 days in London office

Start: May/early June

Charity People are excited to partner with a charitable organisation to find them a new Philanthropy Manager, this is a maternity cover role.

As Philanthropy Manager, you will work closely with the Head of Philanthropy and Development team. You will actively manage a pool of individual donors to cultivate, steward and solicit donations for exhibitions, education, and programmes. You will have great administrative and communication skills, with the ability to communicate with high-net-worth people, and a sound understanding of fundraising and the sector. There is no line management responsibility for this role.

Responsibilities:

Work with the Head of Philanthropy to implement and refine the organisation’s major giving strategy, with a focus on securing mid-to-high level gifts.
Manage a portfolio of donors and prospects, ensuring personalised cultivation, solicitation, and stewardship activities.
Develop compelling fundraising proposals, working closely with Programmes colleagues to gather project and financial information.
Support the Head of Philanthropy in securing major gifts for key fundraising campaigns.
Collaborate with teams to identify opportunities for project-specific donations from existing members.
Collaborate with the Philanthropy Officer to research and identify new major donor prospects, building and maintaining a pipeline of potential supporters.
Ensure high-quality donor stewardship through bespoke engagement, reporting, and recognition opportunities.
Maintain accurate donor records, tracking gifts and ensuring accurate acknowledgment in exhibition materials, reports, and event invitations.
Play a role in planning and delivering key cultivation events, to ensure our supporters remain engaged and events meet agreed KPI’s.
Keep up to date with giving trends and philanthropic developments, sharing insights with the team to inform strategy.
Attend the organisation’s events as appropriate.
Ensure accurate records are maintained through the CRM system.
Ensure all personal details are managed in line with General Data Protection Regulations (GDPR).
Work with the Philanthropy team to ensure philanthropic partnerships do not carry financial or reputational risk to the organisation and are compliant with the organisation’s ethical fundraising policy through active Due Diligence for Ethics Committee.
Work closely with the Finance team to ensure donations are managed efficiently.

You will bring:

Experience of cultivating, soliciting and closing 5 figure+ gifts from individuals.
Previous experience of contributing to or participating in strategy development, devising and implementing plans for major gifts fundraising.
Pro-active, resourceful and entrepreneurial approach to fundraising and ability to take initiative and work autonomously when required.
A highly organised and flexible approach to work, able to plan and prioritise a varied and busy workload and deliver agreed outputs to tight deadlines.
Excellent written communication skills with the ability to translate complex information into compelling narrative form.
Excellent interpersonal skills, with an ability to work collaboratively as part of the wider Development team and communicate effectively at all levels.
Innovative and creative approach to research methodologies and identifying prospective supporters.
Previous experience using Salesforce or a comparable CRM system.
Knowledge of data protection legislation.

Application deadline: 14^th May

Interviews will take place w/c 19^th May

Please send your CV as soon as possible to learn more about this role, we are sending CVs on a rolling basis.

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Head of Marketing and Communications

Keswick, UK

Permanent

Full-time

Job ID:

90456

Published date:

26-03-2025

Summary

HEAD OF MARKETING & COMMUNICATIONS RECRUITMENT PACK JANUARY 2025

The new Head of Marketing and Communications will play a pivotal role in implementing our emerging brand and audience strategies. They will shape our public profile and celebrate our impact. Adopting a data-informed and dynamic approach to Marketing, they will increase our understanding of audience behaviour to develop customer relationships and drive sales.

As Head of Department, they will lead, inspire and develop a passionate team, and make a significant contribution to wider organisational culture and success as a member of the Senior Management Team.

WE’RE LOOKING FOR A SENIOR ARTS MARKETING AND COMMUNICATIONS PROFESSIONAL TO HELP US TELL OUR EXTRAORDINARY STORY, CONNECT WITH AUDIENCES, INCREASE OUR REACH AND MAXIMISE TICKET REVENUE.

This is an exciting time to join Theatre by the Lake, as we continue to develop our artistic vision as Cumbria’s producing theatre with renewed focus. We have recently undergone a major rebrand, revitalising and repositioning the way we present ourselves externally. We are growing our audience base and strengthening our ties into the local community.

Steel, 2024. Photography by Chris Payne

OUR STORY At our home in the Lake District and out across Cumbria, we produce and present nationally acclaimed theatre, made with passion, which is seen by audiences from across the globe. Our work is rooted in our location, looking out over the idyllic Derwentwater lake, and aims to be both relevant and accessible to the communities around it. We’re a champion of Cumbrian creativity. We believe theatre has the power to transform lives and so create vital opportunities for Cumbrian artists, young people and communities to come together, be inspired and explore their creativity.

At our venue and out across a county which is England’s second largest, we strive to make and share great theatre which tells stories, builds communities and celebrates its place. TBTL is Cumbria’s only regular producing theatre and its largest Arts Council National Portfolio Organisation. From origins as ‘The Blue Box’, the theatre was willed into existence by the local community and opened by Dame Judi Dench in 1999. Since then, TBTL has established itself as an integral part of the UK regional theatre network, becoming a major attraction for both Cumbrian residents and visitors to the Lake District.

The theatre has a flexible Main House with 400 seats. It also operates a 100-seat Studio, allowing for events of all shapes and sizes. Together, these host almost 400 performances each year. We also generate income from an adjacent and beautifully situated café, enhancing the experience for audiences and visitors, helping to support our long-term resilience and supporting our important role as one of the major tourist attractions in the Lake District.

The Guardian

«««« “a production alive with movement

and community spirit” (Brassed Off, 2024)

The Stage

«««« “Beautiful and breath-stopping”

(Steel, 2024)

Brassed Off, 2024. Photography by Pamela Raith

ABOUT US Our Vision (the big idea that our brand delivers on)

Theatre enriches the lives of everyone in Cumbria, and theatre made in Cumbria is celebrated on the national stage.

Brand Promise (what audiences get from us)

Come together and experience the power of live theatre in an extraordinary place.

Brand Belief (what we believe)

We believe theatre transforms lives, creates communities and helps us to understand our place in the world.

Personality (our unique personality and cut-through attitude)

We’re brimming with imagination. Our enthusiasm is infectious. We want you to be a part of it.

Essence (felt through every brand expression and experience)

Theatre made with passion in an extraordinary place.

Little Shop of Horrors, 2024. Photography by Pamela Raith

THEATRE BY THE LAKE IN NUMBERS

• 72,000 people came to see 380 performances over 67 shows

• 187 volunteers donated 9,400 hours (almost an entire year) of their time to the theatre

• Theatre by the Lake productions toured to London, Bolton, Hull, Ipswich, Scarborough and Windsor

• Pupils from 104 schools came to see a show at Theatre by the Lake

• 60 young people took part in week-long masterclasses during the summer holidays

• Our world premiere of Steel toured to communities in Maryport, Egremont, Millom, Carlisle and Workington following its run here in Keswick

• Our Give the Gift of Theatre at Christmas campaign brought 250 people who would not otherwise be able to attend to see our 2023 Christmas show A Little Princess

• 17 Cumbrian artists were supported with opportunities to connect, develop and perform as part of our inaugural CumbriaFest

• 28 young people formed our new youth theatre, Company 25, learning about all aspects of theatre-making

• 37 people from West Cumbrian communities formed the Steel Choir and co-created an original song to feature in the show

• We supported Cumbrian artists with 600 hours of free research and development space

• We were nominated for Best Community

Project at the 2024 Stage Awards for our production of Every Brilliant Thing

• 15 young people joined us for ProjX work experience week

• 6 local Secondary Schools joined our new Schools Partnership Scheme, starting with a teachers day and a visit to see Romeo and Juliet

In the past year...

A Little Princess, 2023. Photography by The Other Richards

STRATEGIC COMMUNICATIONS AND BRAND STEWARDSHIP Act as TBTL’s brand champion, ensuring consistent implementation and messaging across the organisation

Lead on the implementation of TBTL’s brand strategy, growing our profile across Cumbria and beyond and amplifying our mission and impact

Lead on PR, cultivating key relationships with local and national media to maximise profile and coverage

Work with the Head of Development to communicate a compelling case for support and implement a fundraising communications strategy

Develop robust and proactive PR and communications plans for crisis management

Oversee the internal communications strategy ensuring all trustees, staff and volunteers are well informed about the programme/activities and the wider impact of the theatre, as well as internal organisational changes and developments.

AUDIENCES, MARKETING AND SALES Lead the implementation and continued development of our audience development strategy, to increase reach, deepen engagement and grow attendance

Act as the organisational lead for Spektrix, maximising its potential with regard to understanding audience behaviours and developing personalised relationships

Work with the Senior Management Team to embed an audience-informed approach to planning and programming across the organisation

Lead on the oversight and delivery of TBTL’s feedback channels including audience surveying, online reviews and handling of complaints

Work with the Head of Development on the evolution of the TBTL Membership scheme to achieve agreed KPIs in line with the audience strategy

To lead on the creation, and oversee delivery of key Marketing tools and channels including brochures, websites, social media and other resources, monitoring ROI to ensure value for money

Oversee effective campaign planning for the in-house and visiting programme, harnessing audience insight and maximising impact through use of appropriate channels

Lead on creating visuals, copy and other content for TBTL’s in-house shows, including liaison with creative teams and co-producers

Develop a digital strategy with measurable KPIs to underpin our audience development plan and inform a more targeted and cost-effective approach to campaign planning

Lead a dynamic sales function, working cross departmentally to implement ticket sales initiatives and upsell secondary spend opportunities

JOB SPECIFICATION Cultivate beneficial partnerships with key advocates and tourist touchpoints, including the development of the Ambassador scheme

Keep up to date with new developments and industry trends in Marketing

FINANCE AND ADMINISTRATION Work with the Executive Director and Head of Finance & Operations on the setting of departmental budgets.

Lead on effective management and reporting of departmental budgets

Play an instrumental role in the development of TBTL’s pricing strategy and sales forecasting, using data analysis to inform decision-making

Act as the designated Data Protection Officer for TBTL, ensuring that the organisation and its subsidiaries remain compliant at all times

LEADERSHIP Act as part of the Senior Management Team with shared companywide strategic and operational responsibility

Act as Head of Department for the Marketing function, demonstrating effective leadership and running a cohesive and productive team

Line manage the Marketing Manager, Marketing Officer and CRM Officer.

OTHER DUTIES Undertake any other duties that may be reasonably required in connection with the position, as a member of a small and collaborative organisation

Act as a representative and advocate of Theatre by the Lake

Engage with internal communications and stay abreast of organisational updates and developments

Support of uphold Theatre by the Lake’s commitment to inclusivity and sustainability

Adhere to Theatre by the Lake’s Safeguarding Policy including the reporting of any issues of concern in accordance with procedure

TBTL and Derwentwater. Photography by Tom Kay

TERMS & CONDITIONS • 40 hours per week

• 31 days leave pa plus Christmas Day (this allocation includes public holidays)

• Salary - £40,000

• Full terms & conditions will be available with the contract

LOCATION

Given the nature of this Senior Management role, it is our expectation that the Head of Marketing and Communications will be based in the region and present on-site on a regular basis. We are open to discussing flexible working patterns for the right candidate.

To apply for this role, please submit a short CV together with a covering letter or email that explains why you are interested in the position and what you might bring to the role. If you are more comfortable, you might want to submit a short video instead.

Please also complete our online Equal Opportunities and Monitoring Form which you can find on the listing page.

Please send your application to jobs@theatrebythelake.com

CLOSING DATE Monday 3 February 2025

INTERVIEWS Candidates who meet the criteria will be asked to attend an initial online interview. Successful candidates will be called back for a second in- person interview in Keswick.

This recruitment pack is also available in accessible formats including large print. If you would benefit from an accessible recruitment pack please contact: jobs@theatrebythelake.com

HOW TO APPLY

ESSENTIAL Demonstrable understanding of marketing and communications in an arts-based environment with at least 3 years’ experience at a manager level

Experience of effective brand stewardship

Able to manage concurrent projects to tight deadlines, with a calm approach under pressure

Experience of using audience segmentation tools to drive better communications and increase engagement and sales

Applied understanding of Google Analytics and CRM / ticketing software

Experience of managing complex budgets and working within tight financial parameters

Excellent copywriting, editing and proofing skills

Experience of developing digital channels to improve engagement and sales

Skilled relationship builder, particularly with media, funders, Trustees and other key stakeholders

Demonstrable experience of motivating and leading teams for success

A flexible approach to working hours including occasional evenings and weekends to suit the requirements of the business

Sales-driven approach with experience of working to and achieving targets

A passion for arts and culture

DESIRABLE Experience of working in theatre

Knowledge of the media landscape in the Cumbria and the Northwest

Experience of using the Culture Segments and/or Audience Spectrum profiling tools

Professional Marketing qualification

RESPONSIBLE TO Executive Director

RESPONSIBLE FOR Marketing Manager, Marketing Officer, CRM Officer

PERSON SPECIFICATION

017687 74411

LAKESIDE, KESWICK, CUMBRIA, CA12 5DJ THEATREBYTHELAKE.COM

Cumbria Theatre Trust is a Company Limited by Guarantee. Registered Office: Theatre by the Lake, Lakeside, Keswick, Cumbria CA12 5DJ Registered in England Number 1874868. Registered Charity Number 516673. VAT Registration Number 945 7405 03.

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