Grant Operations Manager
Great Ormond Street Hospital Charity
London/Hybrid with minimum 2 days a week in the office near Russel Square
12-month FTC
Full time with flexible working, 4 days considered (0.8)
Salary £46,674 (pro rata for part time)
Excellent benefits including 30 days annual leave, plus bank holidays, a flexible approach to working arrangements, access to enhanced pension scheme, life assurance, health and wellbeing schemes, employee assistance programme

Are you a grant management professional with experience of research governance, managing committees, and continuously developing, implementing and improving grant management processes?

Charity People are delighted to be working with Great Ormond Street Hospital Charity, a charity which stops at nothing to help give seriously ill children the best chance, and the best childhood possible, to recruit a Grant Operations Manager on a 12-month fixed term contract.

Every day, around 750 seriously ill children from across the UK arrive for life-changing treatments at Great Ormond Street Hospital (GOSH). At GOSH, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. GOSH first opened its doors in 1852 with 10 beds. Now, it’s one of the world’s leading children’s hospitals and home to vital advancements in paediatric medicine and care.

Great Ormond Street Hospital Charity supports the hospital by funding groundbreaking research, cutting-edge medical equipment, child-centred facilities and life-changing support.

The Grant Operations Manager, part of the Impact and Charitable Programmes Department, will oversee the business-critical grant operations within the Grant Funding team. They will ensure there is robust decision making, effective processes to select and award the most impactful projects and programmes, and will enable the monitoring of outputs, outcomes and impact against the department strategies.

Key responsibilities

• Grant Governance and Compliance: Lead long-range grant governance planning for the team, oversee committees, review and refresh policies, ensure grant funding processes meet required standards, such as GDPR, and manage external audits.
• Grant Finances and Budgeting: Support setting and monitoring charitable expenditure and Grant Funding team budget, approve invoices, and maintain strong working relationships with finance leads at host institutions, the hospital and ICH.
• Grant Funding Team Operations: Support with the delivery of team business plans, implement KPIs for good grant management, and ensure effective support across the full grant lifecycle through team coordination and leadership.
• Grant Processes and Systems: Oversee grant processes from pre- to post-award, lead continuous review and improvements, support transition to new Grant Management System, and ensure accurate data storage and reporting.
• Grant Management: Ensure good processes are in place for grant funding elements of restricted funding, oversee use of special purpose funding, oversee accurate grant data to external partners.
• Line Management and Leadership: Deputise for Senior leaders as required, line manage two Grants Operations Officers and build relationships with stakeholders.

The ideal candidate will have strong experience in research and grants management, including research governance, project management, and supporting high-level committees. They will be highly organised, self-motivated, and able to manage competing priorities, with excellent communication and interpersonal skills to build trusted relationships across scientific, clinical, and research communities. A good understanding of charity sector fundraising, the UK medical research landscape, and the complexities of NHS-based research is desirable.

If this role appeals to you and you would like to be part of a team working towards a better future for seriously ill children, we would be delighted to hear from you.

How to apply

Please share an up-to-date version of your CV via the link below. Jen D’Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 9am Thursday 19 June with interviews scheduled to take place in person w/c 30 June.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

JOB DESCRIPTION

Main purpose of the post

Derian House Children’s Hospice cares for babies, children and young people whose lives are too short, helping them to make the most of every moment with their families.

We are looking for a highly motivated, dedicated and experienced Major Donors and Philanthropy Partnerships Manager who will develop and implement a new fundraising strategy for Derian House to inspire and support major donors, including corporates and wealthy individuals.

Community fundraising has been the heart of Derian’s fundraising strategy for many years, with the charity holding a special place in the heart of its community. Now we are in a period of growth where we want to expand the number of children and families we can care for. Pivotal to this is the upwards trajectory of our fundraising, including a new focus on major donors.

The successful candidate will work closely with the Director of Income and Engagement to help develop a more diverse fundraising model for the charity, and will be key in taking our activity to the next level, building on existing relationships and using your contacts to bring new support to the charity.

You will be an exceptional and eloquent communicator, and a natural relationship builder, and will use these stills to input into the pipeline, manage and monitor performance against agreed budgets and deliver against the annual business plan for the charity. You will work alongside a high-performing and supportive fundraising team ready for its next exciting growth phase.

Organisation Structure

The position sits within the Income & Engagement Directorate and reports directly in to the Director of Income and Engagement. The position has no direct reports. It sits at an operational management level alongside the Fundraising Manager. Although this post does not sit within the fundraising team, it will involve working closely with the team.

Key Accountability.

· To perform and deliver against ambitious budgetary income objectives.

· Actively research potential major donor and corporate income opportunities.

· To lead in building new diverse relationships with major donors, corporate partners and trusts over multiple years.

· To nurture, secure and develop relationships with existing major and corporate commercial donors, working towards a planned income target within a bespoke development plan.

· To establish new strategies and plans to engage major donors and corporate support and to independently lead on these approaches.

· To write and deliver effective funding pitches, proposals and applications within Derian House brand guidelines ensuring presentations are compliant and on message.

Main Responsibilities

· To ensure that all relationships with major donors, corporates and trusts are maximised and stewarded to the highest standards, continually reviewing the supporter stewardship experience so that relationships with supporters are high quality and maximise fundraising potential.

· To personally relationship manage some of the charity’s key major donor, corporate and trust supporters and prospects, and be directly involved in the most significant opportunities for new relationships.

· To communicate with eloquence in a way and style that compels supporters to engage with Derian House.

· Work collaboratively with the wider Income Generation team and across the charity to ensure organisational objectives are achieved.

· To develop the overall major donors and philanthropy partnerships team strategy and operational plans; delivering against agreed KPIs and ensuring that the strategy, plans and activity directly supports the delivery of fundraising and communication – and organisational – objectives.

· To work in partnership with the marketing and communications team to ensure the brand is developed and promoted to increase support through major donors and philanthropy partnerships.

· To work in partnership with other areas of fundraising to maximise the total lifetime fundraising potential of supporters, and awareness opportunities for Derian House.

· To use data insight and analysis, as well as feedback from supporters, to inform decision-making and further develop major donors and philanthropy activity.

· To monitor charity sector trends and complete competitor analysis, using findings to inform strategic plans, operational plans and day-to-day activity; ensuring Derian House is a model of best and innovative practice.

· To keep up-to-date with developments in major donors and philanthropy partnerships fundraising and represent the charity in appropriate charity sector initiatives, ensuring that the charity is learning from them and sharing this information with internal and external stakeholders where relevant.

· To play a key role in the success of any annual matching funding campaigns.

· To oversee the management of special events for major donors.

· To create annual income and expenditure budgets for major donor, corporate and trust income streams, effectively overseeing and controlling their delivery through monthly and quarterly monitoring.

· To provide monthly and quarterly commentary for Director of Income and Engagement to inform directors and regular Trustee Board reports.

· To be an ambassador for the charity; presenting formally and informally, creating and pushing for opportunities to do so.

· To have a strong working knowledge of Derian House’s vision, mission and impact

· To speak about the charity with impact during meetings, being able to communicate at all levels with stakeholders of all experience and backgrounds.

· To use our database, Donorflex, to ensure that major donors and philanthropy partnerships income and communications are logged accurately, in a timely way, can be reported against and audited.

· Undertake other duties as required.

Quality Assurance

· To identify ways of continued quality improvement.

· Improve service quality by evaluating systems and devising new processes as appropriate.

· Ensure we are operating within fundraising regulatory requirements

Communication

· Regularly attend team and other meetings as appropriate, contributing positively to discussions and debates and participating in shared decision-making.

· Ensure effective communication including the dissemination of information accurately and timely to support effective team working.

· Act at all times as an ambassador for the organisation and maintain positive and effective communication both internally and externally in representing the service offered by the hospice.

· Produce clear, legible and consistent written documentation.

· Maintain confidentiality, GDPR, Data Protection requirements

Key Working Relationships

· To ensure that all relationships with supporters of the hospice are dealt with in a positive and professional manner.

· In all aspects of managing relationships ensure a consistent and professional approach. This includes dealing with fellow colleagues and all hospice employees and volunteers.

· To liaise with external suppliers/service providers as necessary.

Professional

· Ensure that personal actions and conduct apply with hospice policies and procedures.

· Take responsibility for identifying own personal development and education needs ensuring all identified competencies are completed and kept up to date.

· Adopt and present a proactive approach to personal and professional development, participating in annual appraisal, learning opportunities and reflective practice.

Health and Safety

· To report and record all accidents and incidents in line with hospice procedure safeguarding the welfare and safety of all staff during working hours with regard to the Health and Safety at Work Act.

· Take reasonable care to avoid injury to yourself or to others and to co-operate with Derian House in meeting its statutory requirements.

The job description is not exhaustive and may be amended following appropriate consultation in the light of business need

PERSON SPECIFICATION

Application form I=Interview T=Test C=Certificate

Chief Executive Officer

Director of Income & Engagement

Major Donors and Philanthropy Partnerships Manager

Marketing & Communications Manager

Temporary, 12 months

£25.30 - £27.83 per hour PAYE, plus holiday pay per hour

38 hours per week

Hybrid, 2 days per week in London office

Charity People are seeking a dynamic and strategic Marketing and Communications Manager on behalf of a hugely popular men’s health related charity to lead and implement marketing and communications that drive brand visibility, audience engagement, and programme awareness. This vital role of the charity supports the delivery and growth of the charity’s flagship and broader programmes, helping to strengthen their impact and reach.

Ket duties and responsibilities for this role:

• Produce and deliver comprehensive marketing and communications plans that align with the charity’s objectives and enhance brand awareness and engagement
• Promote the charity’s flagship programme and broader initiatives through multi-channel campaigns, ensuring consistent messaging across platforms
• Work closely with internal teams, delivery partners, funders, and key stakeholders to ensure the best results and impact via key messaging and campaign delivery
• Manage and build upon relationships with external agencies, media partners, and key stakeholders to support campaign delivery and programme success
• Ensure content aligns with brand tone, mission, and values
• Monitor campaign effectiveness and provide insights and recommendations for optimisation

You will bring:

• Proven experience in marketing and communications within a charity
• Strong strategic thinking with hands on experience in campaign delivery, content creation, and stakeholder engagement
• Ability to manage multiple projects, priorities, and deadlines effectively
• Confident working collaboratively across teams
• Experience of B2B marketing (Essential)

You will be a self-starter, who can work in a fast-paced environment who is happy to jump straight in, get under the skin of the key programme, and get the work required completed effectively. This role is more so about strong stakeholder management to help cement the current partnerships, and strategic thinking, so will suit someone with excellent relationships building skills, who has broad marketing and communications experience, who can advise on engagement and can create impact.

This role will require very occasional travel across the UK.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Salary: Full-time starting salary £25,000 pa

Hours: Full-time (35 hours per week) however we will consider part-time hours

Contract: Permanent

Proposed Start Date: As soon as possible

Location: Halesworth, Suffolk with opportunities for hybrid working

Join World Land Trust and Help Protect the World’s Most Threatened Habitats 

Charity People is delighted to have partnered with the World Land Trust (WLT) to find a new Corporate Partnerships Officer.

WLT is an international conservation charity that protects the world’s most biologically significant and threatened habitats and species.

Our mission is to help people across the world protect and restore their land to safeguard biodiversity and the climate. Working through a network of partner organisations around the world, we fund the creation of reserves and provide permanent protection for habitats and wildlife.

About the role 

As Corporate Partnerships Officer, you'll play a crucial role within our highly successful corporate partnerships team. Your primary responsibility will be to administer, steward and nurture relationships with existing corporate supporters. You'll provide engaging correspondence to thank and inspire our supporters on the impact of their support to ensure their continued commitment and consistent income to achieve WLT’s mission.

Main duties and responsibilities 

1. Provide the highest possible quality of experience and stewardship to WLT’s corporate partners
2. Efficiently keep up to date with donation payment schedules to ensure pledges are fulfilled
3. Issue Donation Pledge and Logo Use invoice requests
4. Provide acknowledgement emails and certificates
5. Stay informed with WLT’s core philanthropic and Carbon Balanced programmes and provide engaging email communications to our partners
6. Maintain records and extract data from our CRM as required

About you 

We’re looking for a people-person who’s passionate about building long-term relationships and identifying opportunities to enhance stewardship. You’ll be a highly collaborative team player, with exceptional, warm and professional communication skills. You’ll have strong administrative skills and an investigative approach to resolving issues. Attention to detail, ability to plan and prioritise competing priorities, and strong numeracy skills are all skills which will help you succeed in this important role.

Ideally, you’ll have previous experience administering and stewarding an existing client base and supporting longer-term relationships. You’ll will also ideally have experience of working in fundraising in a non-profit organisation.  

What We Offer

• 36 days annual leave (including bank holidays) plus an additional discretionary day each year to volunteer for a charity or community organisation of your choice.
• Group pension scheme
• Group life assurance
• A supportive and flexible working environment
• Opportunities for professional development and learning
• The chance to contribute directly to protecting some of the world’s most important natural habitats

How to Apply  

We are working with Charity People to find our next team member so please send your CV and covering letter to Philippa Randle (philippa@charitypeople.co.uk) by Wednesday 21 May 2025 or call on 07563 030588 before then if you have any questions or would like to discuss the role further.

​Your covering letter is an important part of your application. This is an opportunity for you to share with us why you are passionate about working for World Land Trust, why this role interests you, and for you to provide examples of how your skills and experience match the person specification and make you a strong candidate.    

Please confirm in your covering letter if you require permission to work in the UK and the covering letter should be no more than two pages, addressed to Tracey (Tracey Butler), who is our Partnerships Manager (Corporates).

We recognise that AI tools can be helpful for some people, however we encourage you to use your own voice to share examples of your experiences and skills within your application to ensure that your responses reflect what you can bring to the team as the unique individual that you are.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Philanthropy Manager

8-month FTC

£37,000-£38,000 FTE

Ideally full time 35 hours, flexible, would consider 4 days

Hybrid with 3 days in London office

Start: May/early June

Charity People are excited to partner with a charitable organisation to find them a new Philanthropy Manager, this is a maternity cover role.

As Philanthropy Manager, you will work closely with the Head of Philanthropy and Development team. You will actively manage a pool of individual donors to cultivate, steward and solicit donations for exhibitions, education, and programmes. You will have great administrative and communication skills, with the ability to communicate with high-net-worth people, and a sound understanding of fundraising and the sector. There is no line management responsibility for this role.

Responsibilities:

• Work with the Head of Philanthropy to implement and refine the organisation’s major giving strategy, with a focus on securing mid-to-high level gifts.
• Manage a portfolio of donors and prospects, ensuring personalised cultivation, solicitation, and stewardship activities.
• Develop compelling fundraising proposals, working closely with Programmes colleagues to gather project and financial information.
• Support the Head of Philanthropy in securing major gifts for key fundraising campaigns.
• Collaborate with teams to identify opportunities for project-specific donations from existing members.
• Collaborate with the Philanthropy Officer to research and identify new major donor prospects, building and maintaining a pipeline of potential supporters.
• Ensure high-quality donor stewardship through bespoke engagement, reporting, and recognition opportunities.
• Maintain accurate donor records, tracking gifts and ensuring accurate acknowledgment in exhibition materials, reports, and event invitations.
• Play a role in planning and delivering key cultivation events, to ensure our supporters remain engaged and events meet agreed KPI’s.
• Keep up to date with giving trends and philanthropic developments, sharing insights with the team to inform strategy.
• Attend the organisation’s events as appropriate.
• Ensure accurate records are maintained through the CRM system.
• Ensure all personal details are managed in line with General Data Protection Regulations (GDPR).
• Work with the Philanthropy team to ensure philanthropic partnerships do not carry financial or reputational risk to the organisation and are compliant with the organisation’s ethical fundraising policy through active Due Diligence for Ethics Committee.
• Work closely with the Finance team to ensure donations are managed efficiently.

You will bring:

• Experience of cultivating, soliciting and closing 5 figure+ gifts from individuals.
• Previous experience of contributing to or participating in strategy development, devising and implementing plans for major gifts fundraising.
• Pro-active, resourceful and entrepreneurial approach to fundraising and ability to take initiative and work autonomously when required.
• A highly organised and flexible approach to work, able to plan and prioritise a varied and busy workload and deliver agreed outputs to tight deadlines.
• Excellent written communication skills with the ability to translate complex information into compelling narrative form.
• Excellent interpersonal skills, with an ability to work collaboratively as part of the wider Development team and communicate effectively at all levels.
• Innovative and creative approach to research methodologies and identifying prospective supporters.
• Previous experience using Salesforce or a comparable CRM system.
• Knowledge of data protection legislation.

Application deadline: 14^th May

Interviews will take place w/c 19^th May

Please send your CV as soon as possible to learn more about this role, we are sending CVs on a rolling basis.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Database Manager – Fauna and Flora
£50,775
Cambridge / Hybrid

We are delighted to be partnering exclusively with Fauna & Flora, the world’s oldest international conservation organisation, as they protect the diversity of life on Earth for the survival of people and planet. Working in close collaboration with local partners worldwide, they drive bold action and lasting impact – and now, they’re transforming how they operate to do even more.

We're looking for a Database Manager to champion the roll-out and development of Salesforce, supporting their ambitious Fundraising team. This is a pivotal role in realising the full potential of Salesforce across the organisation — streamlining processes, optimising supporter engagement, and enabling data-driven decision-making.

Why This Role Matters

They’re embedding a powerful new CRM platform, and you’ll be central to its success. From leading the final stages of their Salesforce implementation to driving its long-term evolution, you’ll ensure the system works seamlessly for users, supports income growth, and powers supporter journeys across multiple channels, including Marketing Cloud.

What You’ll Do

• Manage, develop, and maintain Salesforce and associated systems.
• Train and support staff, field queries, and troubleshoot issues.
• Drive data quality and GDPR compliance, and support audits and Gift Aid processes.
• Collaborate with fundraising teams to design supporter journeys, improve donor retention, and generate actionable insights.
• Lead process reviews and implement smart solutions that enhance user experience and organisational impact.
• Explore and expand Salesforce functionality into other departments.

What You’ll Bring

• Proven experience implementing, configuring, and managing CRM systems, especially Salesforce.
• Confidence in analysing complex datasets and delivering insight-led reporting.
• Understanding of fundraising principles, donor journeys, and supporter development.
• A proactive, collaborative approach and a passion for making technology work for people and planet.

What They Offer

• A permanent, full-time role (37.5 hours/week) based in their stunning central Cambridge office, with hybrid UK working options – more information available on application.
• Competitive salary of £50,775, with 8% pension contribution (after 3 months), life insurance (4x salary), and 25 days' holiday (plus public holidays and office closure over Christmas).
• The chance to shape the digital backbone of a mission-driven charity at the forefront of global conservation.
• A collaborative, forward-thinking culture based in the inspiring David Attenborough Building, a hub for environmental action.

Start date: As soon as possible.

If you’re ready to apply your technical expertise to protect the natural world and drive real change, this is your chance.

Apply now and help us power conservation with data.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.