Job Description
Part Time Database Manager with Denville Hall
Contract: Fixed Term Contract (3 years)
Hours: Part-time (0.6 FTE / 3 days per week)
Salary: £40,000 - £45,000 pro rata
Location: Hybrid, with a mixture of home working, occasional attendance at Denville Hall (Northwood, HA6) and Central London meetings.
Interviews: 1st stage Monday 7th December / 2nd Stage Tuesday 15th December
About Denville Hall
Charity People is delighted to be recruiting on behalf of Denville Hall, the unique residential home for members of the entertainment profession.
For more than a century, Denville Hall has provided care, support and community to actors, performers, musicians, writers, backstage professionals and others who have dedicated their lives to the entertainment industry. Today, it remains a remarkable place where residents can continue to live creatively, with dignity, companionship and specialist care.
As the charity embarks on an ambitious £26 million Centenary Appeal, fundraising is becoming increasingly central to its long-term sustainability. This newly created role offers the opportunity to play a pivotal part in building the systems, processes and insight that will help support one of the charity sector's most distinctive fundraising campaigns.
The Opportunity
This is more than a traditional database management role.
Working closely with the Campaign Director and wider fundraising team, you will become the organisation's CRM specialist, taking ownership of Denville Hall's recently implemented Raiser's Edge NXT system. You'll help ensure fundraising data is accurate, insightful and effectively used to support supporter stewardship, fundraising growth and campaign success.
No two weeks will look exactly the same. One day you might be creating reports for fundraising strategy discussions, another could involve training colleagues on CRM best practice, reconciling income data with finance colleagues, or helping develop new processes and systems to support a major fundraising campaign. The role offers a rare combination of hands-on database management, strategic insight and organisational development within a highly visible and purpose-driven environment.
Important to Note
Whilst the role is part-time, it offers significant flexibility.
Much of the work can be completed remotely and the organisation is open-minded about how hours are structured across the week. Occasional attendance at Denville Hall and Central London meetings will be required, alongside opportunities to participate in team events and fundraising activities.
For experienced CRM professionals seeking autonomy, flexibility and the opportunity to make a genuine impact, this represents a particularly attractive proposition.
What We're Looking For
We're looking for an experienced CRM or Database Manager who can combine technical expertise with a collaborative, solutions-focused approach and enjoys working in an environment where their contribution is highly visible.
- Proven experience managing charity CRM systems, ideally Raiser's Edge NXT.
- Excellent data management, reporting and analysis skills.
- Experience producing reports and insights that inform decision-making.
- Strong understanding of GDPR and data protection within a fundraising environment.
- High attention to detail and commitment to data accuracy.
- Experience training and supporting colleagues to use CRM systems effectively.
- The ability to manage multiple priorities and work independently.
- Excellent communication skills and confidence working with a variety of stakeholders.
- Sound judgement and the ability to handle confidential information with discretion.
Experience with Gift Aid processes and working within small to medium-sized charities would be advantageous, but most importantly we're looking for someone who is excited by the opportunity to shape systems, improve processes and contribute to a meaningful cause.
Why Join Denville Hall?
Opportunities like this are exceptionally rare.
You'll join a small, passionate and ambitious team at a transformative point in the charity's history, helping to build the fundraising infrastructure that will support the organisation for years to come.
You'll enjoy genuine flexibility and autonomy whilst working closely with colleagues who value expertise, collaboration and innovation. Your work will directly influence fundraising performance and help secure the long-term future of a unique institution that has supported generations of entertainment professionals.
You'll also have the opportunity to become part of the wider life of the organisation, joining colleagues at fundraising events and activities whilst helping to support a landmark campaign that will shape Denville Hall's next century.
If you're looking for a role where your technical expertise, insight and problem-solving skills can make a genuine difference, we'd love to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
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